I felt like that I was overcharged for my service. The young guy who did the service is not to blame. For I think he just followed the regulations of the company. When I called the company, the lady told me that the cost will be a little below $200. I do not remember the exact amount. I am very bad in remembering numbers. And when the guy comes, he told me that if I need to check up both the heating and cooling, the cost will be double. I thought the system has both the heating and cooling system and how can I let my HVAC to checked up separately. I told him to check up both the system and the charge was doubled. Well, I do not think this is normal.
Had an awesome experience with SCHC. Our furnace hasn’t been working for the last week. When I called, they didn’t have any opening in their schedule for several days but said they would try to fit me in earlier. They called me back less than a hour later and told me a tech had found some extra time in their schedule. Brandon was our tech, he was very professional, quick and transparent. The service fee was very reasonable, especially considering the level of service and speed at which they took care of our issue.
Greg was an amazing guy. He was very knowledgeable and explained everything about what was wrong and what needed to be done to fix my heater. I would highly recommend this company and this man.
Very good customer service, easy to schedule, easy to pay. Tech was courteous, on time, knowledgeable and very good at explaining the repair and the operating system. Would use again.
Called once when the motor for my system died and another to help me when my system stopped working to gently remind me to change the filter without pushing me to schedule a technician and pay unnecessary fees. They are honest people who won't talk down to you but help you.
I will call them at the end of next year when I need to install a new system.
They did an excellent job of getting the work done on time, very short notice. They kept it perfect, clean. We have had the AC for last 2 weeks so can’t comment on how long it works but looks good
Used them again and had excellent customer care service. Installed new ductless system
I was impressed how quickly they responded to my call. Brandon was very professional and knowledgeable…and got done much faster than expected. Warranty coverage on their products was excellent and much appreciated.
Smart Choice was very professional. From the time I made the first phone call to the time the tech made his visit there was nothing but professionalism. Every contact was friendly and helpful. The Tech showed up ready to work and diagnosed the issue quickly and ordered the part to fix the issue. Smart Choice realized the furnace was still under warranty after I was told by another HVAC company that installed the furnace that it was out of warranty. If you are looking for a friendly, professional, and honest HVAC I would highly recommend Smart Choice.
Cindy Kassab
I had a check up done to make sure the cooling was working. Great job Brandon. If you happen to have an emergency, they come to your rescue.
Byung Yoon
I felt like that I was overcharged for my service. The young guy who did the service is not to blame. For I think he just followed the regulations of the company. When I called the company, the lady told me that the cost will be a little below $200. I do not remember the exact amount. I am very bad in remembering numbers. And when the guy comes, he told me that if I need to check up both the heating and cooling, the cost will be double.
I thought the system has both the heating and cooling system and how can I let my HVAC to checked up separately. I told him to check up both the system and the charge was doubled.
Well, I do not think this is normal.
Grifty McGrift
Outstanding company. Excellent customer service, attention to detail and thorough work. Thank you so much
Adam Williams
Had an awesome experience with SCHC. Our furnace hasn’t been working for the last week. When I called, they didn’t have any opening in their schedule for several days but said they would try to fit me in earlier. They called me back less than a hour later and told me a tech had found some extra time in their schedule. Brandon was our tech, he was very professional, quick and transparent. The service fee was very reasonable, especially considering the level of service and speed at which they took care of our issue.
Jackie Quinn
Greg was an amazing guy. He was very knowledgeable and explained everything about what was wrong and what needed to be done to fix my heater. I would highly recommend this company and this man.
Marcy Wambach
Very good customer service, easy to schedule, easy to pay. Tech was courteous, on time, knowledgeable and very good at explaining the repair and the operating system. Would use again.
Michele
Called once when the motor for my system died and another to help me when my system stopped working to gently remind me to change the filter without pushing me to schedule a technician and pay unnecessary fees. They are honest people who won't talk down to you but help you.
I will call them at the end of next year when I need to install a new system.
Neha Didwaniya
They did an excellent job of getting the work done on time, very short notice.
They kept it perfect, clean.
We have had the AC for last 2 weeks so can’t comment on how long it works but looks good
Used them again and had excellent customer care service. Installed new ductless system
Crismon Lewis
I was impressed how quickly they responded to my call. Brandon was very professional and knowledgeable…and got done much faster than expected. Warranty coverage on their products was excellent and much appreciated.
Mark Felter
Smart Choice was very professional. From the time I made the first phone call to the time the tech made his visit there was nothing but professionalism. Every contact was friendly and helpful. The Tech showed up ready to work and diagnosed the issue quickly and ordered the part to fix the issue. Smart Choice realized the furnace was still under warranty after I was told by another HVAC company that installed the furnace that it was out of warranty. If you are looking for a friendly, professional, and honest HVAC I would highly recommend Smart Choice.