Donny was extremely professional and had great communication even before making it to the appointment time we were given by the office. He reached out to get a better understanding of what system we had and sent me pictures to help me identify specific things prior to him arriving. He communicated when he was on his way and arrived on time. Found our problem quickly and got parts ordered and a follow up call scheduled for the next day. He was easy to work with and made the whole process very smooth by being so proactive.
Good crew, they worked well together. They were professional in all aspects of demolition and installation. From the quote to final installation. Highly recommend Taylor Heating & A/C.
I noticed that the representative whose name was Nar was very honest and trustworthy. He had a very positive attitude which not too many salesmen have. I felt no pressure at all and enjoyed his company and knowledge he had about the systems. Had a new heating system put in yesterday and heat pump install and I’m very happy with it. The technicians were very knowledgeable and answered all my questions. Brooks did a great job! Checked out my crawl space for me in addition to the install very helpful. Highly recommended these guys!
Took out several bids to install central air conditioning at our home. Sales person was not pushy and very professional. Bid came in at a great value, scheduled installation quickly, and the technicians were done within 4 hours. Great experience, highly recommend.
Chad came over to do a diagnostic on a house we recently purchased. He was very thorough and checked everything out. He told us of the issues and provided many available options. Highly recommended if you need a diagnostic done.
Taylor Heating has become our leading HVAC company based on the great service they provided to us and our real estate clients! Today they installed a new AC unit at our home. The entire team was excellent, nice job to have around, efficient, thoughtful and willing to explain the process! Thanks to Josh, Josh, and Josh and if course all the rest of the Taylor Heating team.
Donny was informative and thorough with all my questions. The initial consult went so well and he even helped explain quotes we received from other companies AND was able to beat their pricing for better units. Chris and his team showed up to install and it was nice to have them text when they were on their way, call with any questions/concerns during installation, and have them finish so quickly. Their installation went smoothly and they were very professional. Could not be happier to go with Taylor Heating & AC!
Had a consult with Donny on a Wednesday. Very professional and straight up. Looking to make sure I got the best for my house and money. Decided to go with Taylor and had an appointment on Friday to have my air conditioner installed. Joey and Brandon came on time and got the job done in 3 hours. So far so good, and just in time for summer ! Recommend to anyone who is needing an A/C unit in the Spanaway/Puyallup area!
I absolutely loved the techs that came to my house. They seem to instantly know that I crack nothing but jokes when stressed and they joked back I knew I made the right decision. They were quick the find the issue and fix it. It was how they acted that relaxed me. I plan on making them my go to.
I wanted to add ac to our central heating I had to first upgrade our electrical panel and they did a great job of that. Then they gave me estimates for all the different types of ac I decided to go the more expensive route and get a heat pump. They came when they said they installed it. We had the motherboard go out on our gas furnace during the install they fixed that. They are very professional fast and efficient. They gave me piece of mind. The ac works flawlessly. Thank you!
Brittany Murray
Donny was extremely professional and had great communication even before making it to the appointment time we were given by the office. He reached out to get a better understanding of what system we had and sent me pictures to help me identify specific things prior to him arriving. He communicated when he was on his way and arrived on time. Found our problem quickly and got parts ordered and a follow up call scheduled for the next day. He was easy to work with and made the whole process very smooth by being so proactive.
Brian Bellin
Good crew, they worked well together. They were professional in all aspects of demolition and installation. From the quote to final installation. Highly recommend Taylor Heating & A/C.
Shawn R. Harris
I noticed that the representative whose name was Nar was very honest and trustworthy. He had a very positive attitude which not too many salesmen have. I felt no pressure at all and enjoyed his company and knowledge he had about the systems. Had a new heating system put in yesterday and heat pump install and I’m very happy with it. The technicians were very knowledgeable and answered all my questions. Brooks did a great job! Checked out my crawl space for me in addition to the install very helpful. Highly recommended these guys!
Brian Woods
Took out several bids to install central air conditioning at our home. Sales person was not pushy and very professional. Bid came in at a great value, scheduled installation quickly, and the technicians were done within 4 hours. Great experience, highly recommend.
Sokha Nuon
Chad came over to do a diagnostic on a house we recently purchased. He was very thorough and checked everything out. He told us of the issues and provided many available options. Highly recommended if you need a diagnostic done.
Kathryn Kleber
Taylor Heating has become our leading HVAC company based on the great service they provided to us and our real estate clients! Today they installed a new AC unit at our home. The entire team was excellent, nice job to have around, efficient, thoughtful and willing to explain the process! Thanks to Josh, Josh, and Josh and if course all the rest of the Taylor Heating team.
Leslie Colbo
Donny was informative and thorough with all my questions. The initial consult went so well and he even helped explain quotes we received from other companies AND was able to beat their pricing for better units. Chris and his team showed up to install and it was nice to have them text when they were on their way, call with any questions/concerns during installation, and have them finish so quickly. Their installation went smoothly and they were very professional. Could not be happier to go with Taylor Heating & AC!
Jean Piere Nieves
Had a consult with Donny on a Wednesday. Very professional and straight up. Looking to make sure I got the best for my house and money. Decided to go with Taylor and had an appointment on Friday to have my air conditioner installed. Joey and Brandon came on time and got the job done in 3 hours. So far so good, and just in time for summer ! Recommend to anyone who is needing an A/C unit in the Spanaway/Puyallup area!
Christina Gonzalez
I absolutely loved the techs that came to my house. They seem to instantly know that I crack nothing but jokes when stressed and they joked back I knew I made the right decision. They were quick the find the issue and fix it. It was how they acted that relaxed me. I plan on making them my go to.
mark smith
I wanted to add ac to our central heating I had to first upgrade our electrical panel and they did a great job of that. Then they gave me estimates for all the different types of ac I decided to go the more expensive route and get a heat pump. They came when they said they installed it. We had the motherboard go out on our gas furnace during the install they fixed that. They are very professional fast and efficient. They gave me piece of mind. The ac works flawlessly. Thank you!