Michael & Son Services

Ashley Adams was our tech and she was more than professional and very polite. She answered our questions and gave suggestions. She called to let us know she was heading our way…… we will be requesting her next time…

Vincent went above & beyond to fix my repairs. He was very professional & mannerable. He kept me informed of everything. I would highly recommend him all the time; he's a very good technician.

Dashawn came out and service my AC unit. He was very respectful and knowledgeable. I would like to recommend Dashawn for additional work.

Terribly terribly overpriced. Was quoted over $500 for a simple clogged drain. The drivers are allowed to make their own prices on the fly and work as “independent contractors” so they can rip you off without it coming back on the company. Kind of a joke to be honest.

You‘ve been warned.

Ashley did a great job and answered all my questions. She suggested services that would help quality of life of the systems. Hope to see Ashley again.

They were very professional and knowledgeable. I'm happy with my new HVAC. Only issue I had with them was they were late twice for two different appointment. It was a little convenient. They didn't show up at the two hour time frame that we agreed on. The contractors really do take pride in their work though. Jerrel took his time, explained some nuances to me, and ensured wiring and everything else were to standard.

Signed up for the basic tune up, and learned quickly why their tuneup price is good. They try to push you into their maintenance plans. They will scare you with overpriced invoices without their maintenence plan to try to make it look like you're getting a good deal, but after rejecting and shopping around for service, they are grossly overpriced (more than double for the same work being done). The guy who came out was profession, respectful and clean. I had no problems with the basic tune up.

Buyer beware of the bait and switch tactic they use to get you sign into their annual plan.

This company installed my package unit in July of 2022. Fast forward to December my heat is not working. I call to take use of their advertised “24 hour service” only to be told they wouldn’t be able to send someone till Monday. I understand being short staffed but don’t advertise something you can not produce. I called a local company which I wish I had used in the first place who came out within 15 minutes, diagnosed the issue and passed on what needed to be done as it is still under warranty. I will not use this company for anything further than warranty work!

Jack went above and beyond while servicing our heat. He fixed our problem in a timely manor and was very personable. Professionally and thoroughly walked through our issue and how he would correct it. Even when he experienced a minor setback he was able to correct it and efficiently close up and move on. I highly recommend asking for him.

We had Our Michael and Son heating and air-conditioning representative Jack arrive on time and serviced our unit. He serviced it very quickly and was very professional. Will use him again if service is needed. Thank you!