Michael & Son provided me a reasonable quote with applicable discounts on a Carrier hvac system which included a state of the art thermostat, condensation pump and duct cleaning where others had inflated pricing. The representative promptly scheduled me for next day installation.
The installation team arrived on time and quickly went to work. They explained the process and equipment and worked respectfully in my home without supervision.
I could immediately tell they provided quality work without attempting to use shortcuts. I'm very pleased with my new hvac system.
I reached out to them concerning a less then suitable maintenance they performed on a 92 year old widowed woman’s system, after putting me on hold they came back and said they couldn’t not speak to me about it, i asked them to reach out to her and they said she could call in and request an appointment or a reschedule, with that said I advised them if they didn’t make the situation right I would post the photos of the lack luster service, and again I was told they couldn’t speak with me, so as promised here are the photos, i would have much rather put a review stating they are a company that stands behind their work, but they wouldn’t even try to understand their shortcomings UPDATE…. yesterday M&S response to my review as you can see, so I reached out to them and the young lady I spoke with was incredibly friendly and very apologetic and wanted to make the situation correct, via a 3way call she reached out the the 92 yr old lady and scheduled a return visit for next week, I will upload new photos when the visit is complete, in the meantime I am very impressed at how fast they responded to my post and want to make the situation correct,
I have been using multiple handyman services and companies over the past 13 years of living in my current townhome and I've never had the kind of great experience like I did today with Michael & Sons. Porfirio Argueta was my technician and went above and beyond to take care of an issue I needed to have done in a timely manner to pass a county code inspection. Porfirio was extremely professional, kind, and respectful of my home (I appreciated him using the shoe protectors in my house for sure). He was in and out within 1 1/2 hours and that counted him leaving to go and get additional materials needed. This guy is the John Wick of plumbers seriously one of the best and most professional experiences I've ever had. Thank you Michael & Sons and thank you Porfirio for your professionalism and being a true authentic craftsman. -Tim
The tech was very knowledgeable. He was very respectful when he came in my home he covered up his feet. He made sure that he was clean. I really appreciate doing business with him based on my experience with the tech that came to my house I would refer this company to anyone he did a great job. I also scheduled an appointment with him to do further work on March 6.
Electrician Keyon Foster was AMAZING!!! He did a GREAT JOB! He kept me informed the whole time very knowledgeable and respectful young man! This is my rental property and I've never used this company before but from my experience I will definitely use them again and will recommend when I can just like my cousin recommended the company to me! Thank you again for your service!
“I always have a wonderful experience when it comes to Micheal and Son and would highly recommend this business to others.”
Caleb Harper was incredibly. He was very knowledgeable of the services that I needed in order to have my A/C run efficiently. By getting the additional service he helped me cut down on future repair cost by keeping my A/C well maintenance. He was welcoming and helpful. I would definitely recommend him for your A/C services.
Juan was great at solving our main water valve which wouldn't turn off all the way. He was able to fix the snapped off metal water line on floor to commode. Our water company wasn't able to shut off the supply this evening and will be out tomorrow to turn it off so Michael and Son can install a new valve for better operation tomorrow. Juan set up and scheduled an appt the following day to complete the job. He was polite, receptive and explained everything that needed to be done.
Thank you so much for a Great Job! Mr.Darryl was not only knowledgeable but very professional. He shared detailed information prior to starting the job. It is always a pleasure when Customer Service results in a finished ,friendly job. Give Mr. Darryl a raise!!! He did awesome Job👍
Fantastic. I had to replace our Air conditioner. Out of 7 bids theirs was the best option for us, not the cheapest but best fit for us. Marvin was great. We signed the paperwork and got it installed the next day.
Or was on time and took care pf everything and then some. Our basement flooded and knocked out the sump pump and hot water heater. He looked everything over gave us a quote and revenue arranged for M&S restoration tech to come out the same day to go I’ve is an estimate. Emailed everything so all I had to do was forward to my insurance adjuster. Thank you Ro for explaining everything and helping us bring our 50+ year old home up to code.
# Madison
Michael & Son provided me a reasonable quote with applicable discounts on a Carrier hvac system which included a state of the art thermostat, condensation pump and duct cleaning where others had inflated pricing. The representative promptly scheduled me for next day installation.
The installation team arrived on time and quickly went to work. They explained the process and equipment and worked respectfully in my home without supervision.
I could immediately tell they provided quality work without attempting to use shortcuts. I'm very pleased with my new hvac system.
Roger T
I reached out to them concerning a less then suitable maintenance they performed on a 92 year old widowed woman’s system, after putting me on hold they came back and said they couldn’t not speak to me about it, i asked them to reach out to her and they said she could call in and request an appointment or a reschedule, with that said I advised them if they didn’t make the situation right I would post the photos of the lack luster service, and again I was told they couldn’t speak with me, so as promised here are the photos, i would have much rather put a review stating they are a company that stands behind their work, but they wouldn’t even try to understand their shortcomings UPDATE…. yesterday M&S response to my review as you can see, so I reached out to them and the young lady I spoke with was incredibly friendly and very apologetic and wanted to make the situation correct, via a 3way call she reached out the the 92 yr old lady and scheduled a return visit for next week, I will upload new photos when the visit is complete, in the meantime I am very impressed at how fast they responded to my post and want to make the situation correct,
Timothy Karsner
I have been using multiple handyman services and companies over the past 13 years of living in my current townhome and I've never had the kind of great experience like I did today with Michael & Sons. Porfirio Argueta was my technician and went above and beyond to take care of an issue I needed to have done in a timely manner to pass a county code inspection. Porfirio was extremely professional, kind, and respectful of my home (I appreciated him using the shoe protectors in my house for sure). He was in and out within 1 1/2 hours and that counted him leaving to go and get additional materials needed. This guy is the John Wick of plumbers seriously one of the best and most professional experiences I've ever had. Thank you Michael & Sons and thank you Porfirio for your professionalism and being a true authentic craftsman. -Tim
Zanika
The tech was very knowledgeable. He was very respectful when he came in my home he covered up his feet. He made sure that he was clean. I really appreciate doing business with him based on my experience with the tech that came to my house I would refer this company to anyone he did a great job. I also scheduled an appointment with him to do further work on March 6.
Adrienne Morant
Electrician Keyon Foster was AMAZING!!! He did a GREAT JOB! He kept me informed the whole time very knowledgeable and respectful young man! This is my rental property and I've never used this company before but from my experience I will definitely use them again and will recommend when I can just like my cousin recommended the company to me! Thank you again for your service!
To Blessed To Be Stressed
“I always have a wonderful experience when it comes to Micheal and Son and would highly recommend this business to others.”
Caleb Harper was incredibly. He was very knowledgeable of the services that I needed in order to have my A/C run efficiently. By getting the additional service he helped me cut down on future repair cost by keeping my A/C well maintenance. He was welcoming and helpful. I would definitely recommend him for your A/C services.
Kim Guthman
Juan was great at solving our main water valve which wouldn't turn off all the way. He was able to fix the snapped off metal water line on floor to commode. Our water company wasn't able to shut off the supply this evening and will be out tomorrow to turn it off so Michael and Son can install a new valve for better operation tomorrow. Juan set up and scheduled an appt the following day to complete the job. He was polite, receptive and explained everything that needed to be done.
Mitchelle Sturgis
Thank you so much for a Great Job! Mr.Darryl was not only knowledgeable but very professional. He shared detailed information prior to starting the job. It is always a pleasure when Customer Service results in a finished ,friendly job. Give Mr. Darryl a raise!!! He did awesome Job👍
Jennifer Douglas
Fantastic. I had to replace our Air conditioner. Out of 7 bids theirs was the best option for us, not the cheapest but best fit for us. Marvin was great. We signed the paperwork and got it installed the next day.
JAnet Taylor
Or was on time and took care pf everything and then some. Our basement flooded and knocked out the sump pump and hot water heater. He looked everything over gave us a quote and revenue arranged for M&S restoration tech to come out the same day to go I’ve is an estimate. Emailed everything so all I had to do was forward to my insurance adjuster. Thank you Ro for explaining everything and helping us bring our 50+ year old home up to code.