Michael & Son Services

I recently had the pleasure of going with Michael & Son Services.

Upon arrival, Juan's professionalism was evident. He arrived punctually, wearing a neat and professional attire. His friendly demeanor and respectful nature made it comfortable to discuss my concerns and ask questions. He patiently listened to all of my plumbing-related issues and took notes to ensure that no detail was overlooked.

As Juan began his inspection of my home's plumbing system, it became abundantly clear that he possessed a wealth of knowledge and expertise. He meticulously examined every component, identifying potential areas of concern and explaining his findings in a clear and concise manner. Juan's ability to communicate complex plumbing concepts in a way that was easily understandable to a non-professional.

Overall, my experience with Michael & Son Services was outstanding, and I highly recommend their services. Their employees professionalism, expertise, and commitment to customer satisfaction are truly commendable. If you are looking for a plumber who is not only skilled but also goes above and beyond to deliver an excellent service experience, look no further than Juan. He is a true professional who takes great pride in his work, and I am grateful to have had the opportunity to work with him.

I've had a wonderful experience with Michael & Sons since I first hired them in September 2022. I had a huge leak due to bad plumbing work from an interior designer and Michael and Sons was very responsive and did immediate repairs to my home within the same day. I've been doing updates to my home and relied on Michael and Sons to give me fair and accurate assessments on what needs to be completed to keep my home in amazing condition. One of their best technicians, Frank Castaneda, is always on-time and shares his amazing knowledge with patience and grace. I will continue to use their services and would highly recommend using them if you have plumbing, heating and air needs for your home.

This was my first time using Michael & Sons, and they have absolutely gained a new client! After being concerned about a water issue, I spoke to their dispatcher Jordan who was very pleasant and immediately jumped into action to get a technician out to my home. In less than an hour, Mike was at my door ready to inspect the troublesome area. He spent a significant amount of time carefully checking the plumbing, HVAC, water heater, ventilation and other areas. Once completed, he provided a list of recommendations to follow up on. The very next day, first thing in the morning, Zach came to my home to conduct a further inspection and determine if any restoration work was required. He went through a series of tests with his equipment, asked questions and also provided some guidance.
I was thoroughly impressed by the entire team. Super professional, knowledgeable, timely and courteous! I also appreciated that they had shoe covers, respected the property and even asked permission to go in closets and cabinets. Now that is great customer care! I won’t be calling anyone else moving forward. I truly appreciate this team and how they demonstrated excellence and quality!

Arrived home to my older hot water heater leaking and hissing in garage. Called several places but everyone days out. I called Michael and Sons based on reviews expecting to pay too much but hey I needed hot water. David and Louis were very knowledgeable and professional and the price was reasonable. Great job and completed in about 4 hrs.

I had a water heater fail at 10pm on a holiday weekend Sunday night while on vacation. Set an appointment online and there was a tech here 12 hours later. 4 hours after that I had a new water heater and water lines at a very competitive price, with a service plan and extended warranty. I'm highly impressed with the quality and service and plan to have them as my go to service provider as long and I live in an area they service.

I had the pleasure of having Mike from Michael and Son install a water filtration system under my sink, and I must say that he exceeded all my expectations. From start to finish, Mike was a consummate professional and an absolute pleasure to work with.

Firstly, Mike was incredibly knowledgeable about the various water filtration systems available on the market and was able to recommend the best one for my needs. He patiently explained the pros and cons of each system and answered all my questions in a clear and concise manner.

Once I decided on the system I wanted, Mike got to work immediately. He was meticulous in his work, taking great care to ensure that everything was installed correctly and that there were no leaks or other issues. He even went the extra mile by tidying up after himself, leaving my kitchen cleaner than he found it.

Throughout the installation process, Mike was friendly and professional, and I felt completely at ease with him in my home. He was happy to chat and explain what he was doing at each step, which made me feel like I was in good hands.

Overall, I cannot recommend Mike from Michael and Son highly enough. He is an outstanding technician who truly cares about his work and his customers. If you are in need of a water filtration system or any other plumbing-related services, I would strongly encourage you to reach out to Michael and Son and request Mike specifically. You won't be disappointed!

I have had extremely positive and extremely negative experiences with this company. Their plumbing department has been great to work with - all of their technicians have been professional and friendly. Their prices are reasonable and easy to understand. I've now used them several times and would highly recommend. But their restoration department is a totally different story. I think they did fine work, and the technician was nice, but they have given me the run around on pricing. The invoice I received after my services were completed was 20% (over $300) more than the estimate I agreed to. I understand the concept of an "estimate," but I was never told that the price was changing so it came as a complete surprise. Since then, that department has been confrontational and defensive about their price gouging. I FINALLY got an answer as to why the price was more, and the largest factor was a known factor at the time of the original estimate (that some of the work would need to be done on the weekend). I've been told that their restoration department is pretty separate from everything else in terms of billing and customer service, so I'd say just stay away from that team. It's sad, too, because if someone needs restoration work done, they're clearly already going through a hard time.

M&S was able to send a technician the next day after my call. The technician, Tremayne, was early for the appointment. Quickly diagnosed the issue and explained my options clearly and had everything repaired with my A/C in less than 4 hours. Definitely would use M&S again and recommend for any home repairs. Very professional.

Tim was great. He showed up and did our inspection quickly, and even helped change our air filter out during his visit. He concisely explained our inspection report and gave us options without feeling pushy or salesy. I greatly appreciated his help and professionalism!

My A/C stopped working on one of our hottest days yet. I called, got a same day appointment, and am now sitting in a cool house. Daniel Hughes was my technician and he was the BEST! He kept me informed, left things cleaner than he found them, and fixed my problem! He also gave me a game plan for what to look out for and what might happen next based on how old my unit is. I could not be happier with the way things turned out today.