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  • Onsite services

Benchmark Heating & Cooling Reviews - 25

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
brittany eavey

The first time they came out for my heater the technicians were high. The smell of weed filled my garage. They didn't fix it, still charged me though. My husband had them come out again. Still didn't know how to fix it. They have come out several times within 2 weeks, they still haven't fixed it. Now it's super cold in the house with 2 toddlers cold all night. They have taken days to answer calls. My husband has left several messages over the weekend, yet they say they're 24/7. 10/10 do not recommend. I will probably have to find a new company as it's getting cold now and my kids won't go to bed. This has been going back and forth now for a few weeks.

Elyssa Lassiter

Benchmark Heating & Cooling was so helpful! Dondra' came to repair our A/C and his positive attitude and kind words were so appreciated. He was so personable and understanding. His hard work and efficiency also meant a lot to me because my mother visiting us (who is also a senior citizen) needed to be in a cool environment. Thanks to Benchmark Heating & Cooling, we got just that.

Thank you!

Kristina Tuttle

Prompt response, Don was kind, willing to explain what was wrong with our A/C unit, and fixed it in the same day!

Stacy Queensberry

Wonderful and professional owner and crew. They did a fabulous job replacing duct work. Installed a thermostat and fixed a botched split system installed by someone else. Would highly recommend!

Melissa Salyers

I am a professional Property Manager & work with many vendors. Benchmark is my top choice for HVAC services for my tenants & also use them for my personal home. I have used them for at least 6 years now for a large portfolio of properties & never have any issues. They are always responsive & prompt with quality work & reasonable rates. I highly recommend them!

Linda

My a/c wasn’t blowing cool air and it was one of the hottest days so far this year. After calling several companies that weren’t able to get to me I called a friend who recommended I call Benchmark. They were out within a couple of hours and were able to fix the problem at a nominal price. I will definitely use them again should a need arise.

Bellgena Daye

I have been using this company for many years. They are always very reliable and affordable. I had ac issues and they fixed the problem promptly. I also have used them to replace a water heater years ago. Benchmark is very professional and dependable.

Emily` Thomas

They were simply amazing and comical as well. They meet all my HVAC needs. They were very kind and went over and beyond. They exceeded my expectations. They were professional,timely, and mindful of my heat needing to be fixed, and worked diligently to fix the problem. I definitely recommend them for all your HVAC needs.

Antonio Brinkley (Tony)

Contacted Benchmark Heating & Air conditioning for HVAC maintenance. Technician, Eric and another gentleman arrived at my residence promptly; assessed my thermostat, internal duct vents, outside HVAC unit; checked for freon and system leaks, etc.

The entire process took approximately one hour. Was thoroughly impressed with the technician's HVAC expertise regarding my current unit; the wealth of knowledge about thermostat settings and controls, as well as the quality of the parts to purchase for my HVAC unit was very informative.

Brian McGowan

As a property manager Ive had experience with a multitude of HVAC professionals. Benchmark is by far the most honest and reliable company I’ve worked with. Whether it’s for my clients or my personal home, I trust benchmark

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