Michael & Son Services

An update to my premature 5 star review. That brand new beautiful unit they installed only worked for about 10hrs after they installed it, saw no power on my brand new digital thermostat - I called them to let them know of the issue only to be told no one was available to come out for three days, unless I pay $169 bucks for emergency maintenance call. I SHOULD have been treated like emergency customer seeing how Id just bought a brand new unit and less than 15hrs later it was not working. I patiently waited 3 days in the heat all for them to inform my wife (I was out at the time the technician came) that it was a faulty switch. Yes single pole single throw light switch that was the issue and for him to replace it with a new one it would be $266!! Yes I said $266 for a single light swicth that cost less than 5 bucks at any appliance store, as it was over 90 degrees inside our home my wife agreed to the repair and they really charged be an additional $266 for a friggin light switch!! This is beyond disrespectful and I will be disputing this invoice! The system works fine now but I feel they gouged me at the last minute. Left me feeling a bit used. Not cool

♥️Love the punctuality, professionalism, and consistency from these guys. I will continue my relationship with this team based on those qualitues alone. Every technician provides a wealth of knowledge and are thorough with their services. Best decision ever!

Michael & Sons is an "AWESOME BUSINESS"...and their Service is Phenomenal. The Professionalism they provide is Superior. Everyone is always courteous and kind. They installed our unit for us and it was an experience that we will never forget. If I could give more than 5 stars...I would. This Business is Fantastic!
Many Blessings to Them Always....

Had to have a toilet rebuild done. The plumber Ron did a phenomenal job and was extremely polite. They had to come back because the parts were special order, but I didn't mind because of the great customer service and how pleasant he was. Great customer service really goes a long way with me. Respect, communication, honesty and great work creates loyal customers. I purchased a new AC from them last year as well. It was a great price and working well! I would recommend Michael and son

Jack was very professional. Represented Michael & Son Services with excellence. I gladly recommend Jack and Michael & Son Services to all my friends and family.

I called to get my heat repaired and I was having issues with my circuit breaker constantly tripping. Leon, Matt and Ryan were great! They were friendly, knowledgeable and thorough.
-Matt was my HVAC technician. He fixed my furnace in a matter of ten to fifteen minutes! Which was amazing after not having heat last winter because another company red taped it saying I needed a new furnace which was not the case at all.
-Leon was my electrician. He quickly found my circuit breaker needed to be upgraded because it was too small for the house. He also found my switches and outlets were originally put in with a cut corner method of back poking. He taught me about why that could be hazardous and I had them all redone to have it done correctly. Leon and Ryan had the whole house done in a day! Thank God I did, with a baby girl on the way I wanted a safe home. He pulled two switches that were melted from arching trying to make a connection, which could have started a fire.
Thank you all, I am very happy with everything you have done. No issues since! I will call Michael and sons when I plan on getting some plumbing issues fixed.

I've had furnace and ac replaced from them. No complaints at all. I have requested a quote to replace my hot water heater and haven't heard back. I'll submit a request again, in case I did it wrong. UPDATE..I will not use this company again. No respect for existing customer having spent thousands of dollars with them. I wanted an estimate to replace my aging hot water heater and they wanted to set up a non refundable appointment. I know I'm not a "prime" customer like I used to be but I'll be searching for a company that wants my business, my money and most important, respect. Good company gone bad? I really dont know.

Please do not use this company. They do not deserve a 1 star. I paid over 1,300 for a "cleaning of my HVAC system." I was not told this would be the amount prior to the work being done. If I was this would NOT been authorized. I requested a refund, and Currie Barr, the manager declined. They very "fast-talkers," and very close to being scammers. I will never recommend this business to anyone.

Purchased Michael and Sons HVAC maintenance program with the understanding that I was covered 24 hours a day for air conditioning problems. Called them at 8:30 pm because my air conditioning stopped working. No one contacted the dispatcher. Called them again at 12:30 am only to be told that I would be charged $169.00 an our for an emergency after hour technician to come out to look at my air conditioner. Definitely WILL NOT renew my contract with Michael and Sons and will not use them for any other service they offer😤

Tune up of heaters. He knew exactly how to answer my questions in a way I would understand and remember. Also he never tired of my questions. Very polite and professional. (Matt).