John C. Flood of VA

JCF replaced both HVAC systems about 5 years ago. They service them twice a year between seasons. Always professional and timely.

Shane was terrific! On time, explained everything and helped me set up an app for the thermostat. Having that in place makes us feel like we are in Disneyland!

Eric and his son were really excellent. Respectful, responsive, attentive to detail and clean up. Just two really good men.

Michael Mullins is a real pro. He handled the plumbing issue and provided guidance and option moving forward. Highly recommended.

Damon H is a great plumber! He explained things very simply and throughly. I will definitely ask for him in the future

I had an appointment for an estimate. The tech was on time and was knowledgeable when I spoke to him. He said they did this type of work just about every week. I did not go with them because they were not low price estimate

One of your vans, clearly emblazoned with your logo and branding, just went screaming past my house in Herndon, in a residential neighborhood, well in excess of the posted 25mph speed limit. Please tell your drivers to be mindful of how their driving represents your company.

I would not use this company again. They came out quickly to give an estimate but wanted an outrageous amount of $$ to install a dishwasher. Almost $800. I would have had someone else come out but it was right before Christmas and I was really stuck. I feel taken advantage of.

My tech Toan Pham was very professional and listed all the critical items to be fixed followed by good to haves but not necessary items.

No forcing to do anything.

Charged me $470.75 to replace a bad capacitor on heat pump/ A/C unit.($20.00 part) Oh. and he poured a bottle of water down the condenser drain and changed the filter. Took less than an hour. I won't ever call them again for anything. Chris from Flood company told me over telephone that Pat Wolfe would call me. It's been two months and have never heard anything. So much for customer service. Thanks for nothing.