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    Frost Brothers Heating & Air Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    melanie lamberson

    Our air conditioning broke down on the hottest day of the year. I called frost brothers on a recommendation from my next door neighbor. They sent someone out that day diagnosed and the next day they were there replacing our entire unit. Very happy with their work! Alex, lead installer was kind and answered all questions we had. These men are extremely hard working and so polite. Al x runs a great team! They cleaned up nicely after finished. I would highly recommend Frost Brothers for any of your air conditioning needs. Very cool and pleased customers here!

    Will Hawk

    These guys were amazing. Every other company that came out wanted to charge me 6K and above for the repair of my coil in the AC unit. A friend referred me to this team and just WOW, amazing. They were the first company to tell me my parts should have a 10 year warranty on them and they were able to get all the parts for free! No other company even looked, they just wanted money, but these guys did great. Once they got the parts, they did the install same day. Can't believe I had to wait multiple days dealing with other companies before I found these guys. Highly recommend

    Donna Eichelkraut

    Frost Brothers rescued us from a disaster install from another company about 8 years ago. They have taken such good care of us, we've purchased 2 new units from them. We've watched Robert, one of their long term employees, grow with the business and can't say enough good about how professional he is! He really cares and is honest, that means a lot in this business to customers. Frost Brothers is lucky to have Robert and he is clearly proud to work for this company. I highly recommend Frost Brothers for all your HVAC needs !

    Dawn stokes

    Summer is here and already triple digits. My aging unit could not keep up, so I called Frost AC for help. I have used them for 15+ years and they never dissapoint. From Ashley taking my call, after hours, to Alex and his team installing a complete unit, the next day! I so appreciate their culture and how they take care of their clients. Proven, consistent track record, from start to finish. Well done, Frost and TEAM!

    Michelle Haggard

    I called at 6am and had a return call 45 minutes later saying he could come within the house. He was here maybe a total of 20 minutes and fixed my a/c unit. Great pricing and very professional! I will use them again in future for my a/c ptoblems!

    Raphael Oteo

    Appreciate the office mgr. Ashley to understand my concerns and work on the financing.
    Robert came over to take a look at what was needed and best recommendations.
    Alex and his team did a quick and quality installation within 5 hours.
    Let me review for everyone, the whole project starting with me calling and speaking with Ashley, Robert coming over and then Alex's full installation, was all under 48 hours time.
    Thank you

    Carlyna Dowell

    I contacted Frost because my A/C went out in June right in the middle of bad heat. They were at my home with a full crew and replaced my unit in the same day within a few hours. How grateful I was that they responded so quickly so my family didn’t have to suffer through the miserable heat. They were all very friendly, knowledgeable and so quick to help. My last A/C replacement took well over 8 hours because there were only 2 guys, but Frost had more than double that and got it done quickly and efficiently. I definitely recommend them!!!!

    Jen Bedford

    Robert from Frost Heating & Air was so helpful and patient. He took the time to explain to me what was wrong and how he went about diagnosing the problem. He knew right away how to fix it and was speedy. I really appreciate the great service!

    Rob Eichelkraut

    We have been using Frost Brothers for several years and ultimately replaced both of our HVAC systems. Robert has been the tech that typically comes to our house and is always pleasant and professional. Whenever we need help, Frost Brothers is extremely responsive. I highly recommend Frost Brothers.

    Chris Gingles

    We returned from a 4-week absence to discover that our HVAC unit was performing at about 25% capacity. With a weather forecast of 100 degree days in the next few days we were experiencing a crisis. We called Frost Brothers Heating and Air Conditioning in Lewisville and scheduled a service call for the following day. Robert arrived right on time. He spent close to an hour evaluating our system and diagnosing the problem. The news was not good. Robert explained in great detail the problem of our leaking coil. He took great care in explaining several solutions, the advantages and disadvantages of each, and the related cost. It was obvious that he had extensive personal experience and expertise as he described the problem in terms we could understand. In the end we were very comfortable with our decision to replace the air conditioning system. After researching the cost of the repair, we were convinced that the estimate of the repair cost that Robert submitted was an excellent price.
    Diego and his installation team from Frost Brothers arrived at our home the next day at 9:00 AM to install the system. 3½ hours later they were totally finished. Their clean-up was so complete, the only evidence that they had even been in our home was the cold air.
    Bottom line: There are hundreds of HVAC companies in the Metroplex. If you are looking for a professional organization with highly trained technicians that will provide a quality product at a competitive price, we highly recommend Frost Brothers Heating and Air Conditioning. We also suggest that you ask for Robert; he is a quality young man that knows what he is talking about.

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