Frost Brothers Heating & Air

I have used Shawn with Frost Brothers for years. It is hard to find an air conditioner company that you trust. The technician has always been on time, professional, knowledgeable and always a fair price. Very impressed. I highly recommend this company.

I'd like to compliment one of your employees, Mr. Aaron Spears, for the excellent service he has provided. I have been pleased with the service I've received at your company. For years that I have been getting services & known Mr. Aaron Spears, he has gone beyond his ability to have given me excellent customer service....
Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Frost Brothers for years to come.

Sincerely,
Edgar D. Dukes/Elkins

The Tech was professional and informed me as to the work performed & the condition of my A/C Unit

I needed AC repair for my home and called Frost Brothers. Shawn came out the same day and had us fixed in less than an hour. Great service and great price. Highly recommended for all of your Air Conditioning services.

This is a first rate group. The techs they set were on time, very respectful and courteous. They knew their job and were thorough. They even monitored the CO detector in my house and suggested that I get another one for my bedroom. Never had a company be so thorough. Would recommend them to anyone.

We just bought our first house and Shawn came out and went over both the outdoor and indoor unit very thoroughly giving us the confidence to make our largest purchase to date. Shawn is very knowledgeable and the company is a joy to work with. Frost Brother's will always be our go-to A/C company if any issues arise with our unit.

I call them on a Friday morning. They were here at 10.
Our air conditioning is 15 years old
It stop cooling. So we at age 85 decided to buy a new one
Gave us a great price. Put enough cooling stuff to keep use cool for weekend
They will installed Monday. No high pressure. Just good business

I had just sent away technician Johnnie Frost of Frost Brothers Heating and Air that had repaired my A/C unit by finding a wire that had blown off the compressor unit. He reattached the wire and ran it for over an hour with no negative issues. Then Johnnie Frost came to discuss my options. He said we can leave it and call it a day or we can replace it under warranty which was to expire in a few months. I asked how much would be my out-of-pocket and he said $2,000 for labor and Freon. I told him I’ll take my chances this compressor will last another 10 years. He then continued to push me for spending $2,000 until I said, NO! Then, he said he couldn’t leave it like that because it was unsafe attempting to make no choice but for me to pay him $2,000. I sent him on his way but Not before he disconnected my A/C to leave me and my family without cooling. Tim with Climate Care came out in less than 45 minutes to look over my system. He hooked it back up and ran like a charm like before and since I was a electrical technician in my past career advise me to purchase a easily attained repair kit (purchased for $31 total) that would give a more secure attachment to the compressor and prevent a repeat of what had happened. Then to top it off, he didn’t charge me a cent!
Can’t beat that! God bless this man and his company. Climate Care AC & Heating ROCKS! I'll say no more and let the evidence speak for what I feel about businesses (namely, Frost Brothers) who try to extort money from people.

Mike was great. He came out once to fix an issue on an old AC unit and something else went wrong that night. He worked with me until 10:00 PM, trying to troubleshoot the problem and when we couldn't get it fixed he offered to come out that night to try to fix it himself. I told him that was not necessary so he came out first thing the next morning before his first appointment and fixed the problem. Very courteous service and the office is willing to work with you as much as they can. HIGHLY RECOMMEND them.

Shawn is the best. He’s my HVAC guy for my home and office. Honest, straightforward, prompt and professional. He won’t try to sell you what you don’t need and he will explain the problem and not treat you like an idiot. I won’t use anyone else. Highly recommend 👍🏼