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    Kelly's Heating And Air Reviews - 71

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    John Sherwood

    I have used Kelly’s Heating and Air for years. Honest company. Upstairs A/C compressor went out. Called them late in the day on Wednesday. Out the next day Thursday to diagnose. Ordered compressor and back to fix on Friday. All during this current heat wave. Thanks Brad.

    Natalya Popova

    I highly recommend Kelly's Heating and Air because of their great service, professionalism, knowledge and friendliness. I had an amazing experience with them. I definitely will sign a maintenance contract for AC with them. Brad and Andrew, you are amazing!

    Anquenette Eck

    Well, not so happy this time around! As my outside unit wasn't making the noise the afternoon they showed up, as there was a cloud cover and a cool front so, my air was set to 80 all morning. I cranked the air down while they were here, and once it came on, there still wasnt the sound I had been hearing. Probably due to the facr that it hadn't been running.

    So both Andrew and Brad stated they would come and put a sound barrier cushion under the unit. For me not to worry, even if i wasn't home they could get it done and then of course bill my landlord. Mind you, that sound barrier placement still hasn't happened.

    The following morning the air was on, and the outside unit was screaming the noise again, so I recorded it. Called spoke to Andrew he wanted me to text it. Unfortnately, it would not send that way, so I sent it to their fb business page, waited 3 days, and nothing! Called got a hold of Andrew again and well, once again he asked for me to send in text. Which my daughter was able to get it to send. It has now been a couple of weeks and still NOTHING!

    I believe after the Holiday, I will just call a different company. Sorry Kelly's Air/Heat, but you guys have let me down!

    tanna

    I had a few questions before I hired someone. Most companies would only answer my questions if I agree to have someone come out for a paid visit first. As a single mom I not only want to feel comfortable with who I am inviting into my home for safety reasons, but also to ensure that they are professionals who are capable of solving the problem.
    Kelly Heating and Air is definitely a customer relationship driven company. After speaking with Andrew I feel more than confident that my issue will get solved and I will have someone there to explain clearly the cause and the solution.

    Vicky Davila

    Great customer service! Explained the air conditioner's issue thoroughly and resolved it quickly. These guys did a great job!!

    Garrett Adcock

    I don’t know where to start with this business. Amy was able to set up an appointment with a technician next day at first but once I told her AC was out she was able to set up a same day appointment due to emergency situations. Nick the technician was prompt and respected distancing (remind you this is during COVID). He was able to diagnose, prepare parts, AND repair same day. SUPER knowledgeable, MEGA helpful. Without a doubt will be using this company for ALL my AC and heating problems!

    Wendy Bloom

    Both the repairmen who came out were awesome. Friendly and professional. I wish I remember their names. They explained what they were doing while they did it. I will definitely be using this company again. Thank you !!!

    Ann Davis

    2 years ago same problem. Then he put blankets back on shelve he took down and $200. This time did not clean up after left trash in yard and blankets in floor. Just under $1000.

    Steve Brown

    When we purchase our house we called out several companies to check out our AC. It was having trouble cooling. 3 of the 4 companies told us we needed to replace both of our units and provided quotes. Kelly's (Brad) was the only one that took the time to actually test the units. He added some freon and some caps to the lines. We ran the units for an additional three years before they actually needed to be replaced. Kelly's was the only one we called when that time came. They have been servicing our home for 10+ years. I trust them enough to recommend them every chance I get. Great company to work with.

    John R. Perry

    Excellent work! Delivered as promised on time with flawless execution. Been using Kelley's for years because they are not into selling things you don't need but instead listening and identifying the issues and responding with the right pricing, service and quality. Excellent locally owned business.

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