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    Kelly's Heating And Air Reviews - 71

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Wendi Meyers

    for years I have put up with a AC and Heater unit
    That just had a mind of its own. I Finally decided
    To call Kelly’s Heating and Air to get it replaced. Brad and his crew worked all day nonstop to replace the
    Old unit. My AC works so good now I can literally
    Make it snow in my living room. The difference is
    Night and day.

    Brad had so much knowledge that he shared
    About his profession, like location of the air vents,
    And the quality, and guarantee your getting with a York.

    I not only got a great system, I also got great
    Quality service whenever I need it.

    Kelly’s heating and Air is truly top notch.

    Tim Kraushaar

    So we are looking to purchase a home that Kelly services for the owner's semi annual check up. They did not install it but the outside compressor is setting on an old rotting pallet not a proper slap or pad. 3 years and no one from Kelly's told them this was an issue???? Their recent inspection said nothing is wrong with the HVAC but now they want to charge the seller's $350 to replace the pallet with a proper pad. They never even addressed the rusting drip pans in the attic. Best to spend your money elsewhere.

    Geoff Jenkins

    The team from Kelly’s were excellent from start to finish, coming out late on a cold night, then coming back in the coldest day of the year to swiftly, effectively install a new heater. Recommend very highly!

    Dave Mohar

    I've used kelly air for 30+ years. They save the day when others products or work breaks. They come when scheduled. And I like their prices. And what really matters is their quality of work, is Right 😊. Thanks for the check-up and warranty repair Nick Conrady!

    capin crock

    First let me start by saying I hired a contractor to come in and replace my HVAC system. Finally after 2 months I found out the a.c. wasn't finished. I called around and no one could come in that day. I the owner Kelly came in "himself" and fixed the situation that same hour. This by far is the best experience I've had with any contractor.

    Carl Hentschel

    Brad and his folks are the greatest. I’ve used others and have had all kinds of experiences but have always relied on Kelly’s. Great quality work, honest, and reasonable pricing.

    Stephanie Stewart

    It only took 25 minutes after ai scheduled my service call for them to show up. Very knowledgeable and fast with diagnosing my problem.

    Eric B

    Poor install job, had to have another company fix it less than 2 years later. Kelly’s ignored my phone calls, and refused to even come look at it. They suddenly stopped servicing my area.

    Mary Sanders

    On Feb. 5th at 12:23pm, I called Kelly's Heating & Air to discuss having my AC repaired. After talking with several other companies that told me it was most likely the capacitor, I called Kelly’s back to set an appointment. On Feb. 7th the repair man arrived disheveled and dirty, which gave me cause as to who he was. He DID NOT hook up meters or gauges to the outside AC unit or test any of the original parts to determine their status, but made the decision to replace and charge me for a CONTACTOR, FAN MOTOR, and CAPACITOR, in addition to the service call. On Feb.12th they canceled and reset my appointment for Feb. 21st at 9am. He showed up 2 hours late with the wrong fan, left and returned 2 hours later with another incorrect fan, which he went ahead and installed with an additional small part, in order to make it work. He came to my door saying he was done and wanted to be paid. I had to ask for an invoice, to which he scoffed but reluctantly obliged. That day was chilly and the AC was not needed, but the invoice stated that he had replaced the three parts mentioned above and he had displayed that the fan was working, insinuating that the AC was as well; On the 22nd however, (which was warmer) I discovered that it was not. After calling Kelly's to inform them, I was rescheduled for Feb. 28th, but again no one showed. After numerous calls I received a text that they could put me on for March 7th. At this point I had paid Kelly's Heating & Air $815.00 cash and still no one would show. Finally, I called "DEXTERITY HEATING & AIR LLC", after a recommendation from "Home Advisor", and they arrived 45 mins later. They tested everything and asked why the wrong motor was installed, informing me that the original contactor AND motor were still good. The original Capacitor, (which I had taken photos of, in addition to the rest of the original parts) had NOT been replaced as the invoice had stated, and turned out to be the ONLY part needed, as had been suggested from the beginning. The AC was finally blowing cold air, the cost was $224 in comparison, but Kelly's has yet to return and will no longer take my calls.

    Mary Perkins

    Called for a maintenance check. They scheduled me for the next day. Omar showed up. He could not have been more polite or efficient. He did a thorough check of my three units — inside and out. Thank you!

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