Michael & Son Services

Outstanding service and work .
Great customer service , on time, quality service; appointment scheduling was great , keeping you informed of every step to include making direct contact with the representative that was tasked for the job .
Great experience with the representative Nathan ( electrician ) doing work / service at my house .
Very professional , on time , great communication with explaining the work to be done and answering any questions as well as the quality of the job itself .

Highly recommend !

They fixed the power line from well to the house and reburied the new line in a very timely matter. The men were very professional and their work was great. I am thankful I chose this company for this job.

I used this company for an electical issue. Needed to swap out 2 breakers and 1 receptacle. They charged me $650 for a diagnostic fee that took 20 minutes. I asked what’s the hourly rate and was told there is none it’s by the job. They definitely overcharged me ($1100 total) but they appeared to fix the problem. I wanted my tenants happy so I paid. But I cannot recommend them based on their outrageous pricing. I’ve been managing rentals for 16 years and this was the most aggressive pricing I’ve seen in that time. This job should have cost $600-$750. I also realized they (parent company) are not based in Huntersville but Washington DC. So your not hiring a local electrician, that probably explains the DC pricing in NC. I’ll be looking for any other Electrician for my future needs.

Update ***** I was contacted by a manager a few days after the job and was able to professionally resolve my concerns and the price was adjusted based on the time the inspection took. It was a little bit of a hassle to go through this all but they did the right thing in my opinion.

It was my first time ever using Michael and son and I was very happy with their technician Thomas. Thomas was able to quickly address the problem and restore our electricity. In addition, he was so helpful and give us very knowledgeable advice for preventative measures going forward. I would definitely recommend this company.

Thomas was great. Very good customer service on the job and over the phone with communication. Scheduling was smooth as well. For anything electrical I would highly recommend for a positive customer experience, in a world where that is currently so hard to find.

Matt was polite, patient, extremely knowledgeable and fixed my clogged kitchen sink! My favorite plumber thus far and there have been quite a few!

Brian was on time and very through with explaining everything. He had everything with him to get the job done that day. He was very professional and we will use him again for future projects.

Jody was personal yet professional and worked diligently to repair the leak under our sink. Thank you Jody for your caring spirit.

Billy & Lucy K. Roddey

Jody is one of the most professional and knowledgeable people that has done work on our house. Keeps you informed of everything he does and does a great job we appreciate him!!

My technician John was super nice and very professional. He took time to both show me what he was doing and thoroughly explain it as well. He was also pretty knowledgeable about HVAC.