Michael & Son Services

Used Michael & Sons for 20+ years for all plumbing, Heating & A/C and electrical work when living in Northern Virginia. Ecstatic that they are in Charlotte area. They’ve always been responsive, on time, professional and find their prices to be fair. This this visit was no different. Will continue using Michael and Sons when the need arises.

Jody was patient, explaining all the details with each scenario that I asked about. The estimate included photos and a summary that he read aloud to me so that I could ask more questions, if it wasn't quite right. He explained the different service options, and prices depending on whether it was customer provided parts, or if they provided parts. The service plan seems very reasonable for the price, and provides 4 inspections plus 10% off of the service being done. I appreciate his time and thoroughness. He even checked my water pressure on the spot, and showed me how to use a specific tool, and what it looked like, if I wanted to do it on my own. Great person, and his open honesty speaks well of the company, and is exactly what I want.

Very professional service from both Logan and Jim on separate occasions. The services being performed were always well communicated and the two answered all the questions we had around our heating and cooling systems. They also walked us through our options clearly and thoroughly so we understood exactly what we were signing up for each time. Once it was time for the installations and subsequent checks, Logan and Jim were on time and worked quickly and efficiently. Our family appreciates the work done and we look forward to working with them in future!

All of the above for Brian Baltimore!

Brian was the consummate professional and answered any question I had.
He made me as if no question or comment was unimportant and took the time to explain things in great detail.

I will be requesting him specifically for some upcoming work I need performed in August.

Keep up the fine work, Brian!

They’re fortunate to have an associate of your caliber on staff!

-Corey Freeman

Nathan’s the amazing very professional and kind. Always educates me about preventive care of his work. If you have pick an electrician at Michael & Son I definitely recommend Nathan hands down.

Both service providers were excellent. Brian Baltimore serviced our electrical issues. He explained the problem, how it could be fixed, told us the cost and after agreeing he fixed the issues effectively. Brian was on time. We like that Michael &Sons sends a photo and brief professional history of the service provider.

William Davis conducted the air conditioning and cooling system inspection. Very thorough and provided photos of any issues with a thorough explanation of what he was showing us. He also cleaned the outside air conditioning unit which was clogged with debris. Everything was done professionally. To be honest, we left Service Experts and went to Michael & Sons because we felt Michael & Sons was more professional, always on time, more knowledgeable and less expensive.

The technician who came was very polite and prompt. However I feel like the quote, literally 2 thousand dollars to install 12 led outdoor lights that I owned, along with all the equipment that would take literally 2 hours tops was excessive to say the least. Just some lights with chords and ground stakes attached. I thought it might be better to hire an electrician because the last company that installed my outdoor lights cost me 800$ and they supplied all the equipment. The technician stated they would charge me 350$ just to put in the first light! I already had the light ready to go and they were literally going to charge me over 300$ just to put it in the ground. But if I’m paying 2 grand just for labor it better be for something I could never do and would take two days. So I paid 75 bucks for some friendly conversation for 10 minutes. Once again not worth it.

My technician Matt McCarter called and offered me an earlier appointment, which I appreciated. He explained the needed repair and indicated why it should be done a certain way. He went to pick up materials and then finished the job promptly. He ran the sink 3 times on each side to take sure the repair was good. The price was reasonable given the speed and efficiency of the service. I recommend this company for plumbing issues.

Logan came out Thursday. , air conditioner was blowing warm air. Logan performed a diagnostic on the unit & advised what the issue was, with a demonstration.He proceeded to fix the issue & explained what he was doing.Logan made sure AC was running properly before he left.I am short & the air filter is in the ceiling, he changed the air filter for me!! KUDOS to Logan for an outstanding job!!!

Great electrical service from Nathan. Very respectful, knowledgeable and professional. He even helped my find the breaker associated to my doorbell. Also very affordable.