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Delaney Harrigan
Jay was incredibly helpful, knowledgeable, and professional. I really appreciated him taking time explaining things to me and showing me what was going on. Thank you so much!!
Colleen Grady
Wow! These guys don’t let you down. They pickup the phone 24hrs a day and are ready to help. They are professional, caring and just nice to work with. All of their technicians are top notch as is their internal communication system in combination support excellent service.
Brandy Wells
Taylor came to fix my elderly grandmother’s bathroom and kitchen plumbing. He was so patient and kind. Along with having outstanding work.
Naren
Great experience with Basnett getting our furnace serviced. Technician Jay arrived on time, explained the work/pricing very clearly, and did a thorough/clean job overall. Very professional. Looking forward to using them again.
Anna Hughes
We have been using Bassett Plumbing for many years now. They installed our Gas Heating System and out new AC System in our home and we signed up to their service contracts . We’ve found them to be very professional, very responsive and knowledgeable.
Their technicians have visited many times and always do an excellent job. We will add that all their technicians we have used to date have been great, including their office and sales staff too who respond to requests quickly. We highly recommend this company to work with.
peter linnane
Bob did a great job servicing our furnace. He showed up when the service was scheduled. He explained everything well and was happy to answer my questions. He knew his profession and was very kind. Excellent service!
Cullen Schultz
Thank you for fixing our air quality issue and taking the time to do things the right way - friendly and helpful and glad to have hired you guys
Would hire again awesome job
Andrew Bagdonas
Basnett did a full replacement of our hvac. Their quote was very detailed and complete. The jobs site was left immaculate and their work is beautiful. Crew was very polite and took care not to let our animals out.Definatley a well run shop and worth a good hard look if you need anything hvac electrical or plumbing.
Scott Taylor
Excellent company. Handled conversation from oil to gas to heat pump. Great crew(s). Also had them repair some tub/shower plumbing.
Jesse Wilson
Wayne was excellent! Very courteous and professional. Very knowledgeable and was able to detect and repair my leak very quickly. I will use him again!