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Amenities

  • Wheelchair accessible entrance

Lanz Plumbing, Heating & Cooling, Inc. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Leslie H

Shannon and Terry were wonderful! Their level of professionalism was second to none! From the prompt response, on a holiday no less, to the quickness and accuracy of their work, I couldn’t have asked for a better experience!! Thank you for having knowledgeable, experienced staff who care about their customers! It truly makes ALL the difference. I will recommend Lanz to all my friends and family.

Frank Bennett

Cole and Kevin did an amazing job installing a brand new condenser and evaporator coil into my home. They were on time and ready to get to work. They were also very neat and professional about their installation. Thank You both so much. Lanz is number 1!

Arindam Banerjee

Happy with the overall experience of working with Lanz, our first time. We had issues with the AC, Nick was the service provider and he was excellent. He was on time, diagnosed the issue, worked on fixing it got everything up and running. He did a great job and was a pleasure to work with.

Tooba Narwari

I recently had a plumbing issue in my kitchen, where there was a persistent leak and a blockage in the sink. Luckily, I came across lanz Plumbing Services, and they provided exceptional assistance in resolving the problem. I am extremely satisfied with their service and would highly recommend them.

Not only did they fix the leak and unblock the sink, but they also provided valuable advice on preventive measures to avoid similar issues in the future. Their attention to detail and commitment to customer satisfaction were evident throughout the entire process.

The pricing for their services was fair and transparent, with no hidden charges or surprises. I appreciated their honesty and integrity in delivering quality workmanship.

Overall, I am delighted with the plumbing service provided by Lanz Plumbing Services. They demonstrated professionalism, expertise, and excellent customer service.

Noel Hatcher

Can’t say enough good things about our experience with Lanz. We recently bought a 1940’s home with an addition that needed an updated HVAC system. It’s a complicated install given the age of the home and limited duct work. Other companies we consulted struggled to come up with a workable plan. I called Lanz, and our consultant, Michael Savage, figured out a way to give us everything we wanted for a great price on his first visit to our home. All of the equipment arrived in a timely manner and communication to set up the install was good. I really appreciated the professionalism of the installation team. They were great to work with. The whole experience was excellent, and I’m thrilled with the results. The ductless mini split system we have throughout the house now exceeds what we hoped for when we started shopping around. I highly recommend giving Lanz a call.

Ben Kuhlman

Lanz has been an amazing company to work with. In November of 2021 I had Kurt out to our home to provide me with a few estimates for potential upgrades to our homes HVAC System. My daughter has some pretty severe allergies and living in the country does not help. He spoke with me at length about different options and as I work with indoor air quality, respirators and other HVAC adjacent concepts spoke to me as more of a colleague during this visit. This was extremely reassuring for me and my wife, as with any sales person you want to know that they know what they are talking about and that they are not “just selling you something to sell it to you.”
After the visit he did exactly what he said he would do provided me with a few options and quotes to mull over in a VERY timely manner. Now comes the fun part of the story, about 2.5 weeks after I had the quotes my existing furnace just quit. It was a Saturday morning when we noticed and now it was December. I had Kurt’s company cell and I decided to give him a call though not expecting him to answer. Boy was I wrong, he picked up and was ready and responded with zero hesitation. They had a service technician to the house to evaluate the issue and tell us that the unit was not safe to use. Upon hearing the news he offered to bring out heaters so my family could at least stay warm over the weekend. And then first thing Monday morning he called and helped me creat a game plan to get things upgraded, all at no additional cost for the Saturday call out or the estimates since it was now emergent. Everything after that went off without a hitch.

The service technicians are amazing and the service plan is very reasonable as well. I would after just over 18months still give Lanz and their staff a 10/10. I would also and do recommend them to my friends and family!

Arko Basu

These guys were awesome. My sink was clogged and disgusting one evening. It was around 7 pm. Most things were closed. I called these guys, left a voice mail, and 1 hour later they were at my home fixing it. The service wasn't cheap. But that's okay. The work was really professional. And the service man was really good. He not only fixed one sink but he also made sure the other one was also clean and serviced. And he did it by himself. Very diligent. Thanks guys. 5 stars

Cheryl Pease

Every time we've run into any issue, Lanz ALWAYS responds promptly and professionally. They've made us feel appreciated while also taking care of our issues (new homeowners, older home= issues sometimes). This past weekend we called on a Saturday evening. The tech called us back quickly and while HE and Lanz couldn't help, he KINDLY sent us the name of two others who may be able to help. And! He was right! He put us to someone who can help and potentially at a fraction of the cost. Lanz saves the day for us yet again! And they'll do the same for you. They're the only one we'll call

Paula Bachman

I was happy to see a serviceman who has done work for me in the past. He is very professional, definitely knows his craft and is straightforward and honest. He replaced two hose spigots. He had to go down in the crawl space to do so. Both work perfectly, easy to turn on and off and no leaks. I continue to be very pleased with Lanz service.

Mary Hynes

Lanz did an above and beyond job on installing our water heater. It was replacing one that was almost 20 years old, so when it was removed there were other potential plumbing and gas connection problems that couldn't be seen. They spoke with me about changes that could made to make service easier in the future (better shut-offs) and installed a better washer discharge line that was hidden behind the water heater at the time. I so appreciated the forward thinking of the tech to discuss these changes rather than just going ahead and installing the water heater and leaving potential problems to arise in the future. I've had Lanz maintenance agreements for a few years which also give me peace of mind. Always professional and courteous!

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