First Call Heating & Cooling

Jesus was part of the team that removed my old water heater and installed a new one. Professional good since of humor and customer focused

Install crew was professional and knowledgeable. Entire process has been very smooth and accommodating.

So impressed with this company and the service employee Kevin N. He was here within an hour of me requesting service. He was thorough and honest. He made me feel very comfortable with the work he did and the price charged. I will definitely be using this company again and recommending them to my friends and family.

Kevin showed up and got right to work. Super polite and friendly. He was able to figure out our problem fast and efficiently. Our unit didn't need new parts so that saved us additional money.

The repairmen were nice, polite and appeared to know what they were doing.

What I didn't appreciate is spending $700 for a BRAND NEW PART and labor only to have it not guaranteed. Even though our furnace is 25 yrs old, this is only the 2nd repair call we've had in 23 yrs. I feel as long as I'm paying for a BRAND NEW PART, I should receive a warranty on THAT PART. They also installed a new limit switch for the oil. Again, not warrantied. Just because some other part may fail that doesn't mean the BRAND NEW PART shouldn't be warranties.

On behalf of Jason Oakley, Nearby Now invites you to share your recent experience with First Call Heating & Cooling Inc. Please follow the link below and fill out the brief customer satisfaction survey - it's quick and easy! We have A Lenox furnace 10 years old. Woke up to maintenance code error 276. Pressure system error. Furnace still working but called for non emergency service. Came out same day charged $240 for 1 hour visit. Need to order the part that is covered under warranty. Additional appt needed to actual install the part at an additional $225 an hour. Price Seems excessive! Not happy! They responded immediately with an apology stating there was a miss communication regarding the return service charge. Only $56 to install the part. Should be installed soon. Appreciated the quick response.

Great and thorough tune up of our a/c. All of my questions about my old a/c were answered too. We've used First Call in the past and will continue to do so.

He found underlying issues. Made sure of safety comfort during this transition. The company following up. A Very nice person. Thanks Kevin.

Manuel was very professional. Work was completed in a timely manner. Will definitely use First Call again. And hopefully Manuel would be the one to do the job.

The tech was very friendly and helpful in explaining everything that he did, so I could know what he was talking about. Thank you.