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Amenities

  • Wheelchair accessible entrance

County Wide Service Co. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sean Mitchem

Luis was very professional and honest. He did a 2nd opinion of another company’s diagnosis and found the problem to be totally different than the wholesale parts replacement they wanted to do. It cost me a lot less and got it back up and running good. This was on my Mother’s house; I had used CWS last year for a system replacement and was very satisfied with that.

Kevin Hearon

This was the most professional company we have ever worked with. They we're friendly, knowledgeable did a great job of cleaning up after themselves. They kept us informed throughout the entire install. The install was completed in the allotted time they said it would be. The names I remember we're Thomas, Roland and Stephen. All great workers. Jonathan did a great job explaining the different systems to us and helping us select the right one for our home. Thank you all for a great experience.

Adia Simpson

I needed to have a smart thermostat installed in my home, after two other AC companies bailed on it. I finally contacted this company and they accepted my request and had it done the same day!!! Less than 3 hours after I called. A little pricey but I think it’s worth every penny. The repair man was amazing and helpful and he did a very good job. He also made sure my product worked and went above and beyond, very pleased with this company and will use again if I have AC issues.

Debbie Jennings

I have been using Countywide for several years now and they are incredibly responsive. Each technician that comes out is professional and will go the extra step to teach me simple things I can do to help my ac work more efficiently. This visit, Roger came out and helped troubleshoot a situation that happened due to CPS working behind my house. He visited with the CPS tech and we were able to come up with a resolution. I cannot tell you how much I appreciate him going the extra step. I cannot say enough about the response time. From the time I called countywide to the time Roger left it was less than a hour and a half. Thank you Countywide for the excellent service!

Richard Martinez

Thank you so much. ..
These guys are awesome. My A/C had gone out, so I called these guys. It was our first time using this service and I will definitely recommend them to anyone with A/C issues. Primo Gutierrez was our service Technician and he was very professional and Responded quickly. Mr. Gutierrez took his time and did not rush. When he was done he explained the service and what to expect. Mr. Gutierrez also took the time to not only fix our A/C unit but clean it out as well. I am very thankful.

Tami Wheeler

The County Wide crew did an outstanding job for us. On time as scheduled, great communication throughout the job and very professional guys. They replaced old deteriorated ducts with all new material and brought our overflow pan up to code. They made modifications to make the job correct and not just to get by. The charge was exactly as bid even though I think they went above and beyond. Would highly recommend these guys and will always use them for future work! 10 stars

LuC Kelley

Tim took the time to answer any questions we had. Tim also took the time to repair my a/c properly & back to a consitent daily working manner after another company performed incomplete repairs & I was without a/c for the summer months plus. My maintenance service was also conducted in a timely & professional manner. Awesome service👍.

Karen Delaney

County Wide has been my go to A/C company for the last ten years. I have a service contract with them and they come twice a year to clean and inspect the units - before winter, and before summer. I especially like service agent Tim - he's knowledgeable, courteous and friendly. Any questions, he'll answer them.

In addition - whenever something is wrong with one of my systems, I call them and they send someone out the SAME DAY. I have never had to wait until the next day for service.

They are courteous and respectful of my home and property as well.

Charles Young

Okay, long story short. AC wasn't cooling, call a company, name rimes with fud. They indicated I needed a brand new Indoor coil unit. They wanted $6,500. The typical refrigerant and sealant dump and go, $1,000. Skew that. Called CW, Edgar was my tech, he check everything, figured out it was a bad air filter. AC cools like it should. CW is my go to AC service. Fair and Honest. 5 STARS everyday with them.

Patricia Diaz

I was very happy with their quick response to my email contact (I emailed them later at night and the reached out to me the very next morning) and that they could come out the very same day to service my AC. The technician was polite, thorough, and addressed all my questions. I've always used county wide but it had been a few years since I've had them come maintenance my AC especially with the whole pandemic going on. I'm truly grateful that they also follow the CDC proticols to keep their customers and themselves healthy.

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