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    Air-Tex Air Conditioning and Heating Reviews - 19

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Christina White

    It finally got cold enough to use my heat last night but the system wouldn't turn on. I had a different company out first thing in the morning and their repair man gave me 2 options:
    -for $10k they could do the bare minimum to 'band-aid' my system and get it running again
    -for $17k they could install a brand new system

    I told him I needed to think about it and decided to shop around before committing to such a big investment. I am so glad I did!

    I called Air-Tex that afternoon and they had someone at my house within 2 hours. Richard had my unit was running like new again within 30 minutes for under $300. All it needed was a single part replaced! He checked all of my systems and assured me that there are no leaks and that all refrigerant levels are right where they should be.

    Thank you Air-Tex! You literally saved me thousands of dollars today.

    James B

    Can’t say enough good things about this company. I have had them install 3 units on 3 different house, The team is a pleasure to work with. I will never use any other A/C company again! If you want it done right, at a fair price, and by a local reputable contractor, this is the company to use!

    Ali Mendez-Clayton

    We have been customers of Air-Tex for 20+ years. After coming home from vacation to a broken 22 year old unit, I definitely know WHY they are our top recommendation for AC service and repair. Staring with Sharon, answering all of our concerns and scheduling the inspection to the installation guys coming out and diagnosing the problem to planning and suggesting the solution. After a one day installation, we are sitting in a comfortable, cool environment. Thank you Air-Tex for being so reliable and honest. Here’s to another 20 years of excellence!
    Happy customers,
    Albert&Alicia Clayton

    Kristen Romanelli

    This company goes above and beyond! We realized our AC was out at about 8pm at night. I called and someone got back to me at 9pm at night and we were able to coordinate a technician to come out first thing in the morning. Troy was prompt and attentive. He was able to diagnose and fix the problem right away. Pricing was fair and transparent. 10/10 would recommend and use them again!

    Cody

    I’ve always had prompt service (sometimes same day, when it’s been an emergency) from the Air-Tex team - specifically Sharon and Richard. I’ve trusted them over the years to service my rentals, and they gave me a great price on an entirely new system recently. Not only beating the competition pricing, but backing it up with great service. I’ll be a customer for as long as they’ll keep me! Thanks!

    jesse riojas

    Seems like it’s just another one of those replace it till we fix it companies unfortunately my issue was never resolved despite 4 visits and over 1000$ later, final visit I was informed that it was now my compressor and they would give me a call Monday with a price months later still no call and ac still out of service. Absolutely wonderful waste of time and money.
    Update October/12/2020
    Had another company follow up air-Tex previous work they found damage to the TXV on my new coil (that I paid 800$+ to have replaced)due to poor labor on air-Tex behalf. Get in contact with air Tex and they claim new coil is out of warranty and express no care in the world to make it right highly advise using another company

    Melissa Guenther

    Highly recommend AirTex, owners Keith and Sharon were super quick to respond to our service request and serviced our unit the same day. Fast, friendly service. Did not try to upsell anything even though we have an older unit, really appreciated that. Great folks to work with. Choose AirTex!

    SATX Power Washing

    They were scheduled to come out to service an air conditioning unit at our home that isn’t cooling the house. They gave me an appointment three days away. I called their main number and got a hold of someone who said they would try to come out earlier. They never called back. I tried calling back and did not get an answer. When the day the appointment came they did not show up or call to give an explanation and we could still not reach them on the phone. I could not leave a message because their mailbox was full. Another day passed and they did not come out, contact me, or answer their phones.

    Gilbert Franklin

    As a Realtor for 16 years in San Antonio, I have had many occasions that required the help of A/C and heating specialists. You cannot find a better company to work with than Air-Tex. Reliable, on-time, and most importantly, honest.

    Andres Rodriguez

    Air Tex services my home and my brother's home. They have always been very professional and fair with pricing. We will always call them for any HVAC issues and recommend them to our friends! Thanks you Air Tex!!!

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