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Amenities

  • Wheelchair accessible parking lot
  • Onsite services

Preferred Home Services Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brenda McAlister

From the first phone call, to the same-day professional service check, consultation, repair, clean-up, payment, and final check for our satisfaction, we could not have been more pleased! Chris and Casey were extremely knowledgeable, and helpful, and did excellent work. We will be recommending this company to everyone we know.

Michael Corbett

Excellent service for my fall heating system maintenance by my tech Kevin Ibanez. He is very thorough to make sure I am ready for the colder temperatures coming our way. Always love to see the technicians be respectful to my wife and our home. They are the complete package I have found the right team of professionals to take care of my heat / cooling systems and my plumbing! Our dog Howard gave them a thumbs up too!

Sammy Rice III

Preferred is the best company I have ever used in regards to Heating and Air. I would highly recommend them. They go above and beyond for their customer. The slogan “How can we make you smile today” is definitely an affirmation and testament, to great quality and customer service. Don’t look any further…use Preferred Home Services TODAY!!!

Dawn Coker

Preferred Home Services installed a new HVAC system and performed some minor plumbing repairs for my ailing brother. He is a Military Veteran that was battling cancer. Preferred Home Services was prompt in installing the new HVAC system and making sure my brother was comfortable during the installation. Everyone was kind and considerate during this process. Thank you Josh Crubaugh, Alec Moore, Tyler Riggins, Aaron Monroe, Chris Davis, Kevin Ibanez and Casey Coley. All of you guys were considerate and caring for my brothers needs. It is greatly appreciated. If you are looking for a caring company that gives you 5 Star services, give Preferred Home Services a call. Well worth it!!!

Brock Bauknight

Chris, master plumber was very thorough with his work, presention, etc.

Kevin, the HVAC tech, was also nice, helpful & went out of his way to help me fix a smoke detector.

Billie Roling

Jason and his brother were both competent, had good personalities and patient with all of our questions. We had 3 other reputable companies over several years report a costly solution would be required to cool one bedroom down. Jason immediately realized the dampers were closed and probably has fixed the problem without a costly expense. We had several other companies report that the dampers were all the way open when they were not and recommended duct work. Mike with preferred helped us out with pricing, options and high quality HVAC installation. We have been pleased with the deal and instillation. They were able to install it in one day , even working late to get everything finished.

Kevin Lail

Heard about this company on the radio. I have an older ac unit and wanted it checked out for the summer. I called, they promptly set up an appointment that worked well for me. Tim my technician came promptly on time, was very thorough and professional. He did an excellent job and took his time. He offered a few additional recommendations, but unlike other companies, he didn't try and scare me into unnecessary repairs of try to push me into purchasing a whole new unit.

Lauren Lo Verde

EJ Bradshaw was very knowledgeable, professional and honest. I would highly recommend!

David Fisher

The main sewer line to my rental house collapsed and the house was no longer livable. Preferred was out at my house within an hour of me calling them and had the new line installed the next day, getting my renters back into the house as fast as possible. They did a great job and were easy to work with. They'll definitely be who I call the next time I need something done.

Tracey

I needed a whole new sewer line install, because the house is 56 yrs.old. I was having plumbing problem, and the old line was in the garage, so they had to replace it with the new modern way and place the line outside underground in the front yard. Now the problem has been solved. I thank them so much!!

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