Preferred Home Services

Just finished having my home heating and air conditioning system replaced. Sales guys were great. Techs were great. Enjoyed interacting with Lupe and Ben.
Originally it was to be 1 day job but couldn't happen so they arranged for some window units that helped endure the weekend. They also sent out a separate tech to look at and repair the basement unit. Great job guys. Looking forward to good followup servicing.

I had a complete HVAC system replaced yesterday. Starting with my initial contact with Will to the eventual install with Nick and his partner, Josh, the service was nothing short of “Excellent”. These guys arrived on time and went to work and got the job done promptly, efficiently and professionally! Really amazing work with NO surprises! Beyond happy with their work! Big thanks to everyone who was on our job site! Great Job!! Much appreciated!

Preferred Home Services did an excellent job repairing two running toilets and a leaky kitchen sink. The receptionist who answered the initial call was friendly & efficient. The plumber who did the work was prompt and highly professional and very pleasant. The cost to do the work was pricey, but I would use the company again b/c of the professionalism and reliability of its staff and licensed plumbers. And, based on my experience, I would recommend Preferred Home Services.

They were promptly able to schedule our service call with Tyler who took great care to diagnose our issues. Once we decided on replacement, Mike clearly and thoroughly walked us through our choices and plan of action. Ben and Shy were excellent technicians who handled the job with professionalism and cleanliness. I will chose Preferred for my future service needs and recommend them to my friends and family.

I had Alan come to check on a dishwasher that wouldn't drain. The company was quick to answer the phone when I called and I was told someone could be out this afternoon. It's 12pm and they've already come and gone. As a woman, whose husband was at work, it gave me a big sense of relief that the company sent me a picture and name of who I should expect at my house. When Alan showed up he was very kind, very professional, and I felt very at ease. I was worried my dogs would bother him but he loved on them long enough to make them comfortable with him and then got the job done quickly and efficiently. He was fair with his pricing and I feel I can trust the work that he did. I would gladly hire this company and Alan again.

We had 2 complete hvac systems replaced. Nick and his partner, Lupe, and Germaine to literally name just a few of the crew members that worked on this job were nothing short of “Excellent”. These guys arrived on time and went to work and got the jobs done! Amazing amount of time to complete these tasks! More than happy with their work! The job was done and completed in a more timely manner than we expected. Big Thanks to everyone who was on our job site! Great Job! Much appreciated!

I have never had any bad service from any technician from Preferred, but I have to say Scott went above and beyond today. I have some severe medical issues and he came on a Sunday morning to fix my AC. He missed church to do this and I cannot thank him enough!
He knew exactly what was wrong and fixed the problem quickly and efficiently. I will most definitely be calling Preferred again and requesting Scott!

Chris Gibbs is amazingly professional, friendly, and knowledgeable. He solved my plumbing issue effectively and gave good solid advice about plumbing. I would recommend him and Preferred Home Services to anyone looking for a solid Plummer. I can not express how much I appreciate everything Chris did. Call him for all your plumbing needs, you will not regret it ! I would give him a 20 star review if it was possible.

I mistakenly left a 5-star review for this company, thinking it was a different company that I eventually used. I called this company based on their many good reviews. I was quoted approximately $2,500 to repair my not-working second unit (basically rebuild/rewire everything), and told my I'd be much better off replacing everything to the tune or $18K for one unit or $37K for both, which may be okay for some folks, but not for this recent retiree. I called another company and in less than an hour and for $205 the unit was inspected, deemed safe, and up and running. I know who not to call next time. I believe these must be trained salespeople first, technicians/help people somewhere down the line.

This is my third time using Preferred Home Services and each time I have been totally satisfied with their work. Logan was the tech that came out this time to fix my shower. He was terrific. I would recommend this company to anyone.