Joshua answered the phone when I called Emerald heating. He was very polite, friendly,and understanding. He was very concerned about my predicament. Alex was my service man and I couldn't ask for a nicer person, considerate, explained everything to us. It was an emergency call after hours. They showed up in less than a half an hour and pricing was very reasonable. I would recommend them highly for any of their services.
Michael the technician came out and quoted the job quickly, giving me detailed information on what he planned to do and a price. The job was done great and the price was fair. I would highly recommend Emerald!
Very pleased with Emerald. They were extremely responsive, professional and helpful. They are easily the best HVAC company that I have worked with and they will have all of my future business. I highly recommend them. The staff (both on the phone and maintenance) were polite, friendly and made me feel like my HVAC matter was a priority for them.
The tech was respectful and courteous. All work was explained in a thoughtful manner. The organization, as a whole, appears very well run and customer centered.
Had a maintenance call for 2/18/22. Upon arrival, service tech Eric found that our furnace was not working. He immediately began diagnosing the problem and had it fixed in a reasonable amount of time. Excellent experience with this company, and with Eric, and I would highly recommend them. Eric explained what he was doing, every step of the way.
I had a wonderful experience with Mike M and Brian L. They showed up on time with a call just prior to arrival. Throughout the repair both were very professional, polite and stayed focused even in-spite of my small talk. They quickly diagnosed the main problem and noticed a "chattering" bearing on a motor. Two quotes were provided and it turns out all the parts were stocked in the truck. Great work, Mike and Brian! Let there be heat!
Have been VERY pleased with Emerald's response and service calls on my two high-efficiency Amana systems since they installed them 8 years ago. Very impressed with their tech Alex , who was here today to fix a problem which turned out to be "one of a kind" and was preventing one of our furnaces from operating. Alex is obviously one of Emerald's best technicians, found the problem almost immediately, and got us up and running again very quickly. I will continue to have Emerald take care of our furnace servicing in the future; a very professional, "no BS" company!
First time using Emerald and I am extremely happy with the fantastic service. Super friendly scheduler. Multiple notifications and reminders. The technician was so polite, informative and efficient! Already scheduled spring maintenance!! Highly recommend this company.
I am a first time home buyer and very happy with the first time service with Emerald. Mike B was very helpful about installing my new smart thermostat. He made sure it is working properly after installation. I am glad that I found reasonable price and great service company for my future heating/AC related issues. Thanks again Emerald.
Karen Nadrowski
Joshua answered the phone when I called Emerald heating. He was very polite, friendly,and understanding. He was very concerned about my predicament. Alex was my service man and I couldn't ask for a nicer person, considerate, explained everything to us. It was an emergency call after hours. They showed up in less than a half an hour and pricing was very reasonable. I would recommend them highly for any of their services.
Joshua
Michael the technician came out and quoted the job quickly, giving me detailed information on what he planned to do and a price. The job was done great and the price was fair. I would highly recommend Emerald!
G Szpylman
Very pleased with Emerald. They were extremely responsive, professional and helpful. They are easily the best HVAC company that I have worked with and they will have all of my future business. I highly recommend them. The staff (both on the phone and maintenance) were polite, friendly and made me feel like my HVAC matter was a priority for them.
David Beaty
The tech was respectful and courteous. All work was explained in a thoughtful manner. The organization, as a whole, appears very well run and customer centered.
Carrie Rawdin
Had a maintenance call for 2/18/22. Upon arrival, service tech Eric found that our furnace was not working. He immediately began diagnosing the problem and had it fixed in a reasonable amount of time. Excellent experience with this company, and with Eric, and I would highly recommend them. Eric explained what he was doing, every step of the way.
Brad Krajewski
Very please with the services provided. Definitely recommend and will be using them for future.
Russ Jost
I had a wonderful experience with Mike M and Brian L. They showed up on time with a call just prior to arrival. Throughout the repair both were very professional, polite and stayed focused even in-spite of my small talk.
They quickly diagnosed the main problem and noticed a "chattering" bearing on a motor. Two quotes were provided and it turns out all the parts were stocked in the truck. Great work, Mike and Brian! Let there be heat!
Bill T
Have been VERY pleased with Emerald's response and service calls on my two high-efficiency Amana systems since they installed them 8 years ago. Very impressed with their tech Alex , who was here today to fix a problem which turned out to be "one of a kind" and was preventing one of our furnaces from operating. Alex is obviously one of Emerald's best technicians, found the problem almost immediately, and got us up and running again very quickly. I will continue to have Emerald take care of our furnace servicing in the future; a very professional, "no BS" company!
Robin Shields
First time using Emerald and I am extremely happy with the fantastic service. Super friendly scheduler. Multiple notifications and reminders. The technician was so polite, informative and efficient! Already scheduled spring maintenance!! Highly recommend this company.
Eyyub Talmac
I am a first time home buyer and very happy with the first time service with Emerald. Mike B was very helpful about installing my new smart thermostat. He made sure it is working properly after installation. I am glad that I found reasonable price and great service company for my future heating/AC related issues. Thanks again Emerald.