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Robert A Nowak Heating & Air Conditioning, Inc. Reviews - 35

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kaylee Frick

During a hot stretch of weather our current AC unit was not providing us with cool air. I called the Robert Nowak company and was happy to find that same day they made time in their busy schedule to stop by for a service call. I was kept informed about when they would arrive and an email was sent showing who would be coming to perform the service. Chris Nowak was very professional and made sure that I understood the work that needed to be done, the parts that were required and why those parts needed to be replaced. We were very happy with the work that was completed and how from the initial phone call to the completion of the job, how customer service oriented the Robert Nowak company is. Thankyou.

Danny Sundell

Chris and the crew at RA Nowak spent a few days installing a new boiler at our old house. They were very professional, knowledgeable, and courteous while we worked at home. The workmanship on this complicated system was fantastic. Plus, they left the work area cleaner then when they arrived. I highly recommend them.

Brianne Szopinski

Nowak installed my furnace and AC unit 2 years ago. I recently experienced a parts related issue, and Nowak came the next day to assess the problem, helped me with the warranty process and working with the manufacturer, and fixed it almost immediately. They are prompt, professional and friendly. I would highly recommend them.

Dr Anthony Albano

Chris was on-time, communicative, and very thorough with the job. He was very transparent from the beginning, explained thoroughly what he was going to do, and educated me on the process. He fixed the gas leak occurring in my gas insert fire place in my living room and installed a gas line for our patio to use a gas grill. The job was done well and we are enjoying our grill on our new patio.

Steve Goddard

Chris with Nowak heating took the time to explain our best options so we could make an informed decision on a new furnace and AC system. Chris and his crew performed a professional high quality installation with meticulous attention to detail. I highly recommend Nowak Heating's services.

Ken Jablonski

I have had a very positive experience with the Robert Nowak company in the past. During a recent hot day when our AC went down I knew who to call. From the initial phone call to them for service to the completion of the repair everything was handled very professionally and always with customer service in mind.
Thankyou to Chris Nowak

Joan Ruchalski

Everyone was kind and courteous, and very respectful to my 94-year-old mom/customer. The installation went smoothly and they cleaned up everything before leaving. Highly recommended!

Ian Ott

Been using these guys for all of my HVAC work for years. They take pride in their work and always explain everything very clearly. Can't recommend them enough.

WNY S & C

Promt service. In depth explanation of all tasks performed. Up-front with the cost of the job....no hidden up charges. Will not hesitate to use them again.

Chris Herrington

We moved into our home 1.5 years ago and it came with an outdoor AC unit. This summer it started acting strange. With a call to Nowak HVAC, I not only got an appointment fairly quickly, but Chris did a fantastic job explaining everything about the unit and my homes current air-flow situation.

Thankfully we didn't need anything and the unit was simply strained from all this summer's needs. Which is another major point here, they inspected and didn't try to sell me something unnecessary. He told what how I can keep it running for a decent time, and that maintenance wasn't necessary right now.

I was very impressed. Would recommend to anyone!

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