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Amenities

  • Wheelchair accessible entrance
  • Online estimates

Coolray Heating & Air Conditioning Reviews - 100

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Charlie Robison

Excellent technician, very nice and knowledgeable. The same $280 part seems to keep breaking...and they offered to install a surge protector for $500+. They'll fix it alright but it'll cost ya

Kat Padgett

It did take them 10 days but they did the best they could and it was a rough week with a cold snap in the spring. But if they didn't tell me that my heater was about to explode we would of had a massive fire. But I am glad my family is safe and my 13 month daughter isn't breathing in monoxide so we are quite thankful for them helping us got. Plus even after the new system shut us off afterwards they came out in 2 days to fix it. Great service

Charles Scragg

Brandon called beforehand and arrived on time. He was very courteous, knowledgeable and very professional. He explained every step and responded to questions succinctly. This is an example of extremely good customer service.

Lyn Miles

Cool Ray has been my provider for decades and when things are not perfect they are professional and make things right. Esli, Comfort Technician was excellent sales person who was knowledgeable and very helpful.

Daniel Merchant

Nikolas has serviced our HVAC system many times over the past few years…he is great! Friendly, knowledgeable and informative. Always a great experience. Thanks Nick!
I also always get prompt service when calling the office for service and appointments.

James Spencer

We've been Coolray customers for 18 years. During that time, the company has installed several systems for us at our homes or rental property, and they have always exceeded our expectations. Milton came out today to take care of our seasonal maintenance and found an issue that could have led to significant problems, even failure of the AC system. He was able to explain what was needed and make repairs on the spot. Thanks, Milton, and thanks, Coolray--as always!

Matthew Waldron

Nikolas was one of the best technicians we have had here. Unknown to us the air conditioning was overcharged. Probably since it was put in 5 years ago. He checked the system and tried a few different methods to reduce the charge. I signed up for a service agreement because they figured out a problem we had since we moved in. Nik is smart and professional and very knowledgable. A+! Thank you Coolray for being there when I needed you!

Cheryl Collier

Nicholas Hill, senior HVAC technician, was thoroughly professional and courteous thruout visit. He was sensitive to all concerns, answered all questions, and took pictures to explain location and how to replace attic heat pump filter. I will continue to request him for future maintenance & service appointments and highly recommend him and Coolray to others.

Jerrad Cox

Had Coolray come out and replace entire HVAC system. I can already feel the difference in the house! The whole process from consultation to installation was incredibly professional and seamless. I will continue using this company for future projects. Thanks to Josh on sales side for walking me through everything multiple times to ensure I felt comfortable with the process and investment.

Tee-i-am Young

Richard Barber came out and he was Awesome! He answered all my questions, did a thorough inspection of my unit and came up with a possible solution. The pricing was fair and the service was great!

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