Unique Services – Heating, Cooling and Plumbing

I had Unique Air service install my AC unit in 2015. They were offering a new service deal that included a 12 year extended warranty. I have had many problems with my air conditioning unit. I pay monthly fees for extended warranty. It is not worth the money. I am canceling any further services from Unique Air. Every time they come to service my unit, they find problems that cost a lot of money. I have paid for numerous repairs and this past month, after they were here, they left the cover off, exposing the wires. I called and was told the service guy sent a picture to the manager when he was finished and everything was fine. I was told they would come back for an additional $ 89.00. I am done with this company

Jose Romero Ayala showed up promptly on July 5 soon after Jimmy gave us the estimate. Jose encountered some obstacles but he quickly solved the problems and finished the project before I thought he had even started really. That young man has a bright future! He even gave me his number in case we ever have any questions about the water heater in the future. Thank you Unique Air, Jose and Jimmy!

I had Unique Services install a new 5 ton AC unit in 2021. The Comfort advisor Brian Camus was extremely knowledgeable and courteous and overlooked the installation from start to finish . Since then, this company has proven to be very reliable and timely on any service calls. Just recently, it was discovered that I needed to have my ductwork replaced. Brian came out to discuss my options and again, was extremely knowledgeable and courteous . The technicians that did the installation, Chris and Juan , did so in a very neat and professional manner. Overall, I would highly recommend Unique Services for all your AC needs.

Cooling system was short cycling and not running properly. Called the service number and the technician arrived the next day on time and conducted a thorough check of the unit. Found the problem, and solved it all within 30 minutes. Daniel (technician) had excellent communication skills and was very courteous.
Good price as well.

I recently had an AC installation done by Unique Services, and I couldn’t be more satisfied with the service and value provided. The Comfort Care Provider arrived on time and was extremely knowledgeable and courteous. He took the time to explain the installation process and answered all my questions. The installation itself was done quickly and efficiently and the technicians made sure to clean up any mess before leaving. The AC unit is now working perfectly and has made a huge difference in the comfort of my home. In terms of value, I feel that I got a fair price for the quality of service provided. The entire team was upfront about the cost and there were no hidden fees are surprises. Overall, I would highly recommend Unique Services for anyone in need of a new AC unit.

At first very responsive
Charged me $2500 to replace 3 ducts telling me they were all the wrong sizes and that they needed to be rerouted based on the plumbing. I paid it, then the tech came out and ended up just changing 2 box junctions and nothing else and never adjusted the price. Thei air is still struggling to cool the whole backside of the house. I reached out to the sales rep and he never responded to me. For this reason I would choose another company over this one. They still have not addressed my complaint.

We needed our hot water heater replaced. I placed a call to Unique and they came right out. Dave was very friendly, helpful and professional. He addressed the situation immediately and told us someone would be installing a new tank between 2 pm and 6 pm THAT day. Jimmie installed the water heater and did an EXCELLENT job. There was NO mess and he got the job done very quickly. The price was reasonable as well. I highly recommend Unique and will definitely use them again! Keep up the great work! I was also impressed by their Quality Assurance effort that occurs BEFORE any install.

Unique Air Customer Service was beyond what I could have expected, starting from the office assistant, to follow up text and the tech Trevor. Trevor was AMAZING!! He arrived when he said he would, was very knowledgeable of the systems and was extremely thorough! Thank you so much!!

I have used Unique for just over 10 years. When I get a new A/C unit I will go through Unique and I would recommend them to anyone needing service. There people are always courteous and explain what they did. I have been very happy with this company.

I have used Unique Services quite a bit lately for my own rented home in Sarasota as well as many of the condos I take care of on LBK. They are almost always able to schedule me for the same day no matter the issue and the techs have all been awesome- very knowledgeable, capable and never tried to sell me or my clients anything unnecessary. Unique Services is a great example of a quality, trustworthy Florida business that is willing to go the extra mile to satisfy their customers.