Unique Services – Heating, Cooling and Plumbing

Technician was very knowledgeable and extremely thorough. Went through everything on the checklist and shared with me the results of the tests on the unit.

My wife and I have used unique for almost 9 years. They are a wonderful business.

We had our yearly service done on our two units at our home. Barry was great. He knew his stuff and answered all of our questions. He was very respectful of our home and very polite. We would highly recommend this company and particularly this tech.

Unique installed my ac 3 yrs ago. I didn't sign up for the maintenance plan then. This week a power surge knocked it off line = no AC. I called them, they let me start a maintenance plane for 10 a month, sent a diagnostician out on Sunday, and he got my ac back up and running (simple issue w thermostat). Thank you Unique!

UPDATE: Received a call from Mr. Brown (Quality Assurance) after I submitted the previous negative review. Mr. Brown assured me that customer satisfaction is priority. I was refunded the $270 I paid for service. Made my day!

The techs are always so respectful, knowledgeable, and efficient! I value Unique as a company and depend on them for my maintenance and other needs. I also have referred them to others!

AC service man was on time and polite.
Did a system analyze on our AC unit as it was short cycling ( starting and stopping. He recommended a hard start capacitor and would install for $600.
I said no thank you as price was outrageously high. I went to Graingers AC parts on Whitfield and picked up a hard start Capacitor for $17 and installed it myself. Hooked to leads up.
I also asked the service technician how much he charged for a pound of freon and he said $187 per pound. AC companies range from$99, 127 on up.
My point is shop around as lots of AC companies are trying to take advantage of you and are charging exorbitant prices.

Horrible way to do business. Purchased a new air conditioner from them around a year and a half ago for $7,000. They were called for warranty work because of a motor problem. They charged $425 for an hours work. Oh yes, he said the part is under warranty but the LABOR is not included. He was here for an hour at most. So they charge $425 an hour? Terrible and frustrating. What good is a warranty? I wish I had never done business with this outfit. This is all after they were called back for warranty work because the compressor was defective and they made a mistake in the breaker box, the installer error. Same thing. Two separate service calls. Same company. Same useless warranty. The parts were under warranty but they charged through the nose for the LABOR. Way to take advantage!!! Please do yourself a favor and stay away from this company and the useless warranty.

The plumber himself did an excellent job and was very thorough in explaining everything. However the price came as a surprise. The add read a drain issue was 83.00 dollars but when he arrived that changes. Paying over double the estimate.

Woke up with no air conditioning this morning (Easter Sunday), I called Unique and they sent their technician Daniel within an hour. He had the unit up and running within 20 mins, excellent service all around. We were very impressed! Thank you to Daniel and the efficient staff at Unique we would highly recommend them.

Caleb helped to fix our AC when it went out. He was punctual, efficient and remedied the issue without pushing a new system on us like others have in the past. We trust unique services and Caleb with all of our AC needs.