Unique Services – Heating, Cooling and Plumbing

Sean arrived on time and honestly I was worried if he would fit through opening and he said he'd get in and he did and did an amazing job at that. We have used Unique for over two years now for maintenance and have been very pleased with the service. We will be using them again around April or May. Thank you again.
Happy New Year

I want to give 5 stars for the last guy who went to fix my air conditioner on 06/15/23, he is the best, he went above and beyond to solve the problem, a guys like him is a big pro to unique business, I so sorry I forgot his name, please let him know that I and my family really appreciate what he did for us last night thank you very much

Very happy with unique services! Miles was very knowledgeable and went out of his way to get my water heater replaced quickly. Thank you!!

Everyone from Unique was pleasant and helpful. They arrived late but stayed past
normal working hours to finish the job. I
give them high marks for competence and skill to navigate a tiny space and get the job done.

Always great customer service, the technicians go above and beyond to satisfy their customers. Very pleased to be a satisfied customer of Unique!

Our service technician Dylan was very professional and knowledgeable. He was informative and let us know everything he was doing. Thank you!!

A Unique Profession Mohamed Rafrafi came to service my A/C.
Cleaned it, put a new light in and looked at filter I put in last week. He was clearly a Profession, the kind that Unique has had over the many years I have been with them. Very efficient and
polite worker. Answered all my question. Would request him next time.

*AVOID* if you want to avoid the headaches I’ve been through.

A short while after installing a brand new system MANY problems started showing up.

They were so bad and frequent that we had to spend many nights in hotels ($$$) over the years because
1) emergency service appointments can take days leaving our home at 90+ degrees,
2) replacement parts could take weeks to come in so we’d have an inop ac unit,
3) technicians were unable to diagnose problems.

The icing on the cake was when a technician laughed and said the new unit (Daikin) they installed is garbage and I should just pay (again) to buy a new system (Carrier).

The 10 year warranty is almost useless because it’s never less than $300 just to diagnose an issue, even if the defective component’s replacement is free. And then there’s the hassle of having to have those parts replaced.

When trying to have a conversation with a manager he told me I should be thankful for have a warranty (that I PAID FOR) because other’s don’t. How is that relevant or logical?

Save yourself the grief and go with a more reputable company, because these guys only care about 1 thing: your money.

Abraham was surely done for the day but graciously delivered big time. Way ahead of schedule on a Friday evening. Got right to it and made a minor repair on a recurring issue

I contracted with Unique Services through Home Depot for a tankless water heater system. New electrical and new Stiebel Tempra 24 installed in a day. Couldn’t be happier.