AC1 Heating and Cooling

After responding to a print ad, an appointment was set up a couple days later.
Blake (service / sales) was very thorough in evaluating the electrical and measurements and answer all my questions. Then gave me pricing “on the spot” for three units (being up up north), I purchased the lowest priced unit.) 5 days later 2 tech’s showed up as scheduled and went straight to work with the installation. I must say I was very impressed with them. They were very respectful, attentive to my questions and worked through lunch to get the job done. Having been in the construction business and owning multiple companies I must say, they were exemplary employees. Without reservation, I give the entire process five stars and would highly recommend them!!

Great service, I’m very happy with them. We had a new AC and furnace installed back in October, everything was great until today, it shut off unexpectedly. Josh called me back immediately as it was after not mail hours, and he walked me through it over the phone, and got our AC back up and running. He also said he would get someone out asap if the fix he suggested didn’t take. Thankfully it did. Very easy people to deal with, great service, could not recommend them enough.

Ripoff. I needed 13lb of R410A freon. They wanted to charge $2000. Said they would give me a deal at $1500. You can buy a 25 lb tank for $300 (retail). I only needed half the tank - $150 of it. ....$1500....... not a profit but gouging. Yep. Call me stupid and call AC1 Heating & Cooling a ripoff. Great customer retention.

I had a entire new HVAC system installed in Jan. 2022, Josh met w/me and in the beginning for installation and has always been available to me for any questions. Today Arsen came out for my 6 month maintenance and he was very courteous and very knowledgeable in inspecting my system. I would highly recommend this company.

I contracted with AC1 to install a replacement HVAC system and to provide ongoing maintenance for our new system.

From the initial contact for estimation with Josh, through all phases of the installation, I have been very impressed with AC1. Everyone we have worked with has been professional, courteous, and extremely responsive. When an appointment is scheduled, you receive a text notifying you of the name of the AC1 employee you will be dealing with and that he is on the way. For each appointment, they were on time. When work completes, you receive another text notification when they depart.

Our installers, Brent and Youssel, were excellent. They worked diligently to get everything just right. When we discovered that some additional dry wall work would be required in order to complete the installation, they were flexible and focused their work in another area while the necessary additional work, which was not their responsibility, was completed. They never complained even though it was evident this unplanned work would delay them. They stayed overtime to finish the work which was very much appreciated.

During permit inspection, the county official said "it makes my job easier when people work with high quality, professional companies. The company that installed this system for you did an excellent job".

Our new system is running great. I highly recommend AC1!

AC-1 has been taking care of our HVAC systems for about 5 yrs. We maintain a 2x annual maintenance contract. They communicate with you before the visit and send a text when the service person is on the road. Arsen Kushnir arrived an hour before the scheduled time (with my approval). He showed me details of every item that was questionable in my systems and provided unit pricing for all items. Highly recommend AC-1.

In a world where corporate customer service has dropped to an all-time low, I found AC1 Cooling to be a surprising godsent. My AC was leaving my filter soaked and the surrounding floor wet. This all happened on a late Sunday afternoon. I knew this was a "big" problem since I was vacating my home in 48 hours and would be gone several weeks. To my pleasant surprise AC1 not only had a human being (Josh) answer their phone "immediately" during a late Sunday afternoon, but they arranged my service call to take place within 18 hours of this Sunday afternoon call. Arsen was my tech and showed me I had a 2nd air filter in my system that I was not aware of. This filter was not changed in the 5 years since I purchased the new house. Upon opening the unit, we saw it was encased in a solid block of ice. Arsen was an excellent tech. He had a super personality and appeared to be very knowledgeable and thorough. I was impressed to the point I felt motivated to write the first business review of my life.

I am planning to replace my AC and been researching about Daikin, which I believe AC1 heating and cooling carries on their product line. I need feedback or advise from AC1 and customers on how Daikin AC works and does it last for a long time? How much would it cost for install and Daikin system? My duct work is only about 6 years old. I hope you can help me. Thank you! :)

I have used Josh and his team at AC1 on multiple occasions for a new systems and repairs. They are highly professional, responsive and trustworthy. Outstanding service and quality each and every time.

AC1 was great and very easy to work with, they were very professional and the installation was awesome Brent and Yousuell were great and very professional, cleaned entire area where work was performed.
I would highly recommend AC1 for any Heating and cooling needs they are great and easy to work with, will definitely use them when needed!