Air Care Cooling & Heating LLC.

Our technician Ken was awesome. Very thorough job and explained everything clearly. We were selling our house and wanted to make sure the inspection went OK, he went through everything to make sure we would be good to go, and we were!

Thanks Ken and thanks Air Care.

I have a history of my HVAC system freezing up in extreme temperatures. This past week was no exception. I called Air Care and Marcus came out on that same day, Wednesday. We decided the best course would be to have a new unit installed. Unit was installed on Friday by Robert and David, but unfortunately, it also froze up. Robert came out within the hour after reporting the problem, on Saturday, to try to fix the problem. He checked out the system and said everything checked out fine. But, freezing happened again. The following afternoon, Sunday, Ken and Robert came out and found that the computer on the unit needed some “tweaking”. That seemed to do the trick. So far, so good. The whole Air Team, Marcus, Robert, David, Heather and Ken worked together to get the job done. Thank you for the service.

Ken was very professional with his service call on our unit. He gave a very thorough diagnosis and showed us many options. Ken was also very transparent in what would be best for us in regards to the cost benefit analysis. Thank you for the great service and we would definitely recommend Air Care.

Ken from air care came and did a great job explaining our situation with an old air unit including pictures. It gave me great confidence to go with a company that will stand behind their products.

I had an air-conditioning issue this morning and tried to call several places to come out to take a look at my unit. Most were unavailable until a few days from now. I called air care and they were able to come out within two hours. The service they performed was outstanding. I’m very satisfied with the quick turnaround and the work that they did.

It was easy to schedule and easy appointment. They were even early. The Tech, Jose, was nice and courteous. I received both the invoice for my service call and the pic's of the issues with my units the same day. My only complaint and why I did not give them a 5 star is that I was promised a bid to replace both of my AC units (Saturday) and I have yet to receive it (Tuesday). I guess they dont want my business. :(

Robert was out to clean ducts after company put in new air conditioner the day before. He was very professional, polite, clean and very informative and in our opinion went above and beyond. Also, the company made sure we got the right AC for our house and quality of the work of installation was superb. They are there when they say they are going to be. Will continue to do business with this company and highly recommend them. Bob and Deb Walker, Chandler, AZ

I bought a new air conditioning unit from these guys. I was supposed to get yearly follow up inspections, but I've never received any follow up calls and have always had to call in and schedule myself. Now, the blower motor failed 3 yrs in. Part is under warranty with the manufacturer, great. Labor is not under warranty. Tech quoted me $800 to install the part. Since I knew the install was an hour or less, I asked to speak to the manager. Instead of giving me the time of day, he lectured me on how skilled labor is needed for the job and how hot the attic can get and how it might take up to 5 hours. Which I sympathize with, but seriously $800? I regret to say that I lost my cool and vented a bit. He then told me that no one else except people working out of their garage would charge me less for a blower repair. I went ahead and looked elsewhere and got 2 cheaper quotes. In the end, $250 out the door including the other companies' service call charge since they had to clean up the mess for Air Care. Repair took 40 minutes.

I was very pleased with the service that I received from Air Care's team on 7/16/12. The technician called me within 5 minutes so we can work out a good time for him to stop at my residence. He was prompt and diagnosed my unit and advised me what my options were to get the unit running. What I really liked about this company is he didn't try to hard sale me. I would definatley recommend them to my family and friends. Thanks Air Care!! Keep up the good work.

Serviceman arrived within the time period given, He called To confirm address because he was given the wrong address, Explained everything real well to homeowner satisfaction. Made suggestions for Preventative maintenance but was not pushy about suggestions.