Air Care Cooling & Heating LLC.

I’ve used Air Care in the past and called them back for a service call. Mike came out the same day and was very nice and helpful. He went above and beyond to help us get the best unit for our needs. Installation was scheduled for the following day and went very well. It’s nice to see that companies still exist with great customer service. Thank you!

I had a great experience with Air Care. Josh came out to my home in a prompt and professional manner. He was very thorough and took pictures to show me the issues with my AC unit. He did a thorough job and truly went above and beyond to make sure my family was comfortable. I would definitely recommend this company and Josh in particular!

Casey came for an AC check up today. He was on time and not only explained everything but took pictures as well. Thanks Casey!

Antjuan was 8 minutes early. He was very kind and professional. He took multiple temperature measurements and explained the maintenance needed to be done. He did a great job and was very professional. Thank you.

Ken did such a wonderful job I was super stressed out calling tons of places already knowing my 30 yr unit needed to be replaced (I was screwed over by my current servicing company when they told me I didn’t need to replace it yet sticking me now in one of the hottest days with no ac) no one could offer me a quick solution. timeframes for replacement left me without ac! Not only did he get my old unit running to cool the house he is scheduling us faster than everyone else to install the new unit.
Ken was the best so patient and understanding allowing us to be comfortable while we wait for install in a couple days!

we have had a service contract with air care for about three years. We knew we needed a new air conditioner soon due to age and not working. When the sales rep "Ken" came out, he didn't really explain to us the unit us the unit that would best meet our needs due to our age and finances. He basically sold us the most expensive and put us with a very high interest rate for the financing. I tried to want something more manageable for us but he just signed us up for the highest interest rate without explaining options. Now we will be paying a lot more and we are stuck with their service. Every time they come out there are always additional charges. After all this Ken didn't even bother checking our other unit which is also included in the contract and was only interested in selling us the new unit. Not a great way to do business and I am very disappointed.

I will say this company has really tried to make some changes to my situation. Unfortunately they tried to change the loan interest but couldn't. I do really appreciate their efforts. They also are trying to make this better by giving me some additional services at no cost. This is very kind of them. I have told them , I do take some responsibility for what transpired and I think we all learned from this experience. I will continue to have them service my AC units and I think they are a trusting company.

I called AC Care after finding them in a magazine mailed to my home. Unlike other companies, they responded to my calls. Ken was my technician. Ken was on time, polite and listened to my situation. I had already sold my house and I did not want to spend a lot of money on AC repairs. Ken quickly got done what I needed, at the price I could afford so that I could have a cool house right away. He is an excellent AC repair man, and a super nice guy! I would recommend this company.

Air care has been great. Ken came out and diagnosed the system fast . did some repair at no cost to get the unit working until the new system could be installed. 5 starts. Highly recommend AirCare.

Air Care replaced a compressor a couple of months ago, and yesterday Saturday Aug 14th the fan in the house was operating but no cool air as the unit outside wasn’t running. I called and spoke with Chris he stated his Service Manager Mike H. Would come by at approximately 2:00pm. Mike arrived checked the unit and ascertained it wasn’t getting any power. Mike located the breaker box and found the breaker for the AC was tripped reset it showed exactly how to reset the Breaker and recommended replacing breaker. Mike H advised to go buy one not call an electrician as the cost is astronomic. I felt kinda silly that this simple fix would have saved Mike H a trip. Mike called his owner and requested not to charge me the 150.00 it would cost and it was waived. Mike was very kind and the owner is obviously all about customer service, and long term relationships.
I highly recommend Mike H and Air Care. Great service.

Antajuan was on time and very professional. He spoke to my husband and I in a way we could understand what was needed. He helped us find what we needed for the repair and are looking forward to continued work with him.