A/C Experts

There's a employee who is middle aged and he almost hit my car at the Chevron station off the 202 and Kyrene and I beeped my horn to make sure he didn't hit me and he got out of his truck and came away with vulgar language and the worst cussing in front of my 9 year old grand daughter, is this the way this company handles the public? I wouldn't hire them because they might do that to you

Called this company and spoke to Kid who was amazing if helping through the purchase process.I felt I got excellent value. The install team lead by Brad were so professional. Answered all my questions. I would highly recommend them.

Very timely and professional, purchased a new 4 ton trane heat pump. I would recommend this company to everyone

I just had my second A/C unit replaced. After searching pricing a few companies I came across A/C Experts which were very prompt. I chose A/C Experts, Mr. Kid Meoli very professional helpful me was no pressure and respectful to me as the customer. He was also very attentive to my questions and concerns and shows comparisons through my different options, We ultimately purchased a new 5 Ton TRANE system...
Brad, Brain and Luis were our installers, on time, professional, personable, informative. They replaced my A/C quickly and cleaned up afterwards.
I would like highly recommend Mr. Kid Meoli to others. Thank you to A/C Experts for a positive, stress-free experience!

Brand new ac unit stopped working Saturday night they're supposed to be open 24hrs not true didn't get fixed till Monday this is unexceptable I'm very upset being my wife has Ms and heat is very bad for people with Ms

Brian and Louis were on time, professional, personable, informative. They replaced my A/C and furnace quickly and cleaned up afterwards. The salesman, Kid was helpful, and patient explaining my different options.

Great installation and follow up! Fast and responsive- friendly service!

Kid rocks! We bought our home pretty much knowing our a/c units were shot. Kid came out and showed me step by step how our units should be running. They definitely were running far below efficient. Kid put a awesome package put together, very happy we picked A/C Experts to install our new a/c units!

2020 update: had our annual inspection done. Once again, they needed to come out a second time. This time a screw was left out of the air handler. While this is very minor, it is this lack of attention to detail that is very consistent. If you use this company, please pay to have a second company come out and check their work.

2018 initial review: We recently were in need of a new AC unit. I received quotes from multiple companies and decided to go with AC Experts. One concern I had with the initial quote was it did not include increasing the return size for the new unit. I had them reevaluate our needs and the salesman, agreed that a larger return was warranted and wrote increasing it into the contract. I signed and we scheduled for the next week.

They came out, installed the new unit, but failed to increase the return. Additionally, they left a jumble of wires hanging out of the air handler in our garage - it looked lazy and amateur (see picture). I contacted the salesman about it and sent him a picture. They had a different technician come out the next week to clean it up (which he did, it looks ok). At that time I also had them assess the air flow to the unit as they had not increased the return as originally contracted to do. Upon investigating, he found that the 1 week old compressor was shutting off due to... "Lack of return air". They agreed to have someone come out and do the ductwork.

When the guy came out to do the ductwork, he said very little to me and appeared to be frustrated that he had to do this work (it was the same guy who did the initial install). When work was completed, I asked what work was done and he rolled his eyes and said: increased the return, like we said we would. I asked about the compressor and he said it wasn't his job. Awesome.

I called AC Experts the next chance I had (3 days later) and asked if they'd be sending someone out to check the pressures and air flow. They said they'd be happy to for a $65 service fee. No thanks, I'm not the one who screwed up. I then emailed the guy who fixed the wires and saw the air flow issue, he said I "should be good to go." Not very reassuring.

It is frustrating to hire a company to do thousands of dollars of work, on something I know little about, and then essentially have to fight to get the job done correctly. AC is their business not mine. Things like return size and end product appearance should be on their radar...as supposed experts. If you use this company, inspect the work carefully. It might even be worth paying to have a second company come in and inspect the final product...I was definitely not satisfied with my experience. (I did have a second company assess. We were significantly low on refrigerant, and there were multiple leaks in our air handler. Ac experts had to come out twice more to address after that)

I had them install 3 A/C units over a year ago and was very happy with the service and price. I was so happy that I promised a good review...well, things happen and it is now over a year later and finally a review! I chose A/C Experts because the other big name companies were overpriced and treated me like I didn't know what I needed or wanted. My salesman, Scott, was no pressure and respectful to me as the customer. He was also very attentive to my questions and concerns and was very professional. I will most certainly use them again and would and have recomend them to others. Thank you to A/C Experts for a positive, stress-free experience!

Jason Westlund