Washington Energy Services

We selected the water heater bid from Washington Energy Services for the following reasons (1) the lady who provided the quote was super responsive and professional. She answered all my questions clearly and timely. The quote was in paper (not texted or verbal) (2) This is a local business since the 50s. They are not a national chain. (3) Their price was reasonable (not the lowest but the 2nd lowest). (4) They can install in the very next day.
When the service crew came, they are very professional too, finished installing the new water heater in 2.5 hours. The installation also included earthquake straps, drain pan, etc. I am not an expert, but the area was clean and tidy. Let's see how long this water tank will last.

The team that installed our new furnace did an excellent job. They were efficient, quick, clean, and did a good job of explaining what was being done and going over all the needed information after the installation was complete. I would choose Washington Energy Services again for furnace replacement.

I had my AC unit installed by WES about 10 years ago. It was manufactured by York. The unit was hardly used after installed. We decided to turn it on during a hot summer day in 2020. It barely delivered the cold air. After called WES, the technician showed up and conducted the diagnoses. Told me that it is better to install a new unit than repair it. Out of shock, I insisted to repair it than replace with a new unit. He told me that it probably leaked somewhere and needs to conduct a leak tracking test. It will cost me around 420.00 plus the diagnose fee. The parts and labor will be extra after the issues found. I turned down the tracking test and insisted him add extra refrigerant to it.
I'll try elsewhere to have issues resolved!
After got the call from service manager next day, I think he is very serious and proud about his products and services offered. I may not agree with him in some points. But WES deserved 3 stars instead of one.

The entire process was seamless, the sales representative went into great detail and spent a good deal of time with us, answered all of our questions, made certain that we understood the products and the process and offered three value based proposals. The installation crew was on time, courteous and efficient. Every associate that we dealt with was friendly and eager to help in any way that they could. I would definitely recommend Washington Energy Services to friends and family who were considering purchasing a new HVAC system.

I had a great experience with Christopher Johnson this morning when he performed yearly maintenance on my furnace. In addition to regular checking, he cleaned filters and cleaned, repaired, and restarted the cleaner, which had gone off, making sure it was working before he left. I was impressed with his friendly, but professional manner. I trust my furnace to Washington Energy Services.

Washington Energy Service was able to do my boiler replacement for less than half of what the other guys wanted! They did a great job even with the Seattle crew having to shift their schedule, the Tacoma crew was able to fill in and they were great. I really appreciated the straight forward process. It really felt like they cared about both quality and affordability. I had a small issue with the system after the team had left, so I texted one of the workers and he called me and helped me debug the issue and we had the heat up within minutes. Above and beyond, I give them a perfect 5/7. <3

Washington Energy Services came out to do a routine check and maintenance on our 20+ year old high-efficiency furnace. The technician arrived promptly and was very courteous in explaining what he was looking for and what he found. We were greatly reassured by his visit and recommend them highly

I had a oil to gas conversion plus a AC unit installed. I wanted to move the furnace location so we also had to rebuild some duct work. Washington Energy was the only company that quoted me a reasonable price and did not try to jack up the price for no reason like the other 4 companies I talked with. This alone is a good reason to choose them. Their sales people are quick to respond and well educated on the products they sell. Their installers care about what they do and want to make the customer happy. They did very high quality work and made things exactly how I wanted it and even helped me plan for the future when I eventually fully finish the basement. I will be using them for future projects and would highly recommend them.

This is the second time we do windows installation with WES. We had a pretty good experience first time around. The team were nice, but the end result (caulking etc) was not as neat as we expected to be. However, it wasn't that bad. This time around we had to replace our window wall to tempered glass. Ben and the team did such a wonderful job! The new glass windows looks very nice and they did such a neat job. They also made sure their working space were cleaned up after, and not only that, they also put the window's blinds back. I don't think it was part of their job, but they did it for us. They were very courteous and good/polite-mannered. Overall, just a great experience with this team. Ben and his team pleasantly exceed our expectations.

We had a bit of a complex situation and the WA Energy team, including the CEO, went all out to get the work done in a timely fashion. The quality of their install is top notch and we very happy with the responsiveness and urgency with which they completed the project. We found their pricing to be competitive as well. Highly recommended! Many thanks to their entire crew: Jon, Phil, Will, Ronan, Gary, Adam, and Craig Jr..