Washington Energy Services

Avoid. Tech basically took my furnace apart and put it back together over a 3h period. Swapped 3 major components (totaling over $2k), and it still didn't work. The guy was totally scattershot, just swapping stuff out till something seemed to work, not approaching the problem in an organized way with proper measurements. Pretty sure I could also smell booze on him whether from recent drinking or a hard previous night, I don't know. I finally told him to just put everything back the way he found it and showed him the door. His parting words were "you probably need to replace the entire furnace.' A tech from another company was able to repair the furnace in a couple hours. Still a costly repair but not a new furnace.

I have used Washington Energy Services for my family's heating and cooling needs in two houses. Most recently their team replaced our heater and added an intake vent, which also make our AC work a lot better. Their teams are always on time, professional and great to work with. I would recommend Washington Energy Services to anyone looking to update their heating/cooling in their homes!

Stellar service from the quote to the finished product. We had a few things done - our furnace was already set up for A/C, done by WES back in 2008, so we need to finish out the project finally and actually install the outside condenser, the inside A/C set up, and a new condensate pump. While they were doing this, they discovered a problem with our fuse box (that was original to our 1971 home) and gave us a great deal on a new one that Lorin and Bryce just got done installing. Everyone was professional, respectful of our home and yards, fast, thorough and downright fun to work with. The whole project was not cheap - about $16,000 total, but done right and on our time frame, and at the midway point for bids. We would, and will, absolutely use them again!

The initial quote is very informative, inspector gave a lot options with details and estimates. Prices are reasonable. Installation guys are polite and professional. The customer service is good as well, I had some feedback on the wiring, they talked to me immediately and made a schedule immediately in the coming week. Highly recommended!

We had 20 windows and two sliders replaced and new interior trim installed; WA Energy Services did a fabulous job! Our salesperson answered every question we came up with and provided timely responses. Two crews were sent out to get the work done in two days. The guys were courteous, clean and on time! They completed the project in a methodical way and checked in at the end of day one to make sure we were happy (and of course at our sign off walk through at the end). It is SO refreshing to actually be happy with a job at its completion. The windows and trim look (and function) great! Thank you!

I recently moved into a new home and realized that the ducts were filthy and that the furnace had no record of being serviced since it was installed 4 years ago. I called WES and spoke to a very polite and knowledgeable woman named Kelly who told me she could schedule one appointment to have my ducts cleaned and the furnace tuned up at the same time, which the other two companies I spoke to couldn't do. She was able to set the appointment for the exact date and time frame I was looking for. I received a confirmation email shortly after. The day of my appointment I received a call from the technician saying he would be arriving within a half hour. Pat Carr and his assistant Jacob arrived right on time. They greeted me and before entering my home they put on shoe covers, which I really appreciated. Pat walked me through the whole process of what they needed to do and let me know it would take about 2 hours to complete. Once my filthy ducts were all cleaned they went to work on my furnace which included removing the blower motor and pressure washing it. Pat did an excellent job coaching Jacob every step of the way and they worked very efficiently. After they were done and everything was put back together Jacob went around to my heat registers and my return air vents and checked the temperatures with a heat gun to ensure that everything was running properly. I thought this was a great way to show that the system was running as well as it could. Pat was able to run my payment on the spot and I received my receipt via email within 30 seconds. I really couldn't have asked for a better experience. Everyone at WES definitely went above and beyond but made it seem like that's just business as usual for them. I'll definitely be recommending them to others. Thanks Washington Energy Services!

Washington Energy does boast about being the best in the business. They have great public exposure, warranties, rebates, craftsmen installers, and excellent service department. They are prompt and precise. So with that, we decided to pay a little more than other estimates to get an excellent install for a high efficiency boiler, new water heater, and new windows upstairs. They were able to completely revamp our existing brass water lines and electrical with a high tech boiler that takes in outside air and exhausts to outside without a chimney hookup. All this with one company doing excellent workmanship. They are who they brag about being. Happy in Fircrest, Wa

Washington Energy Services did an amazing job on our difficult water heater install job. Our water heater was installed behind the furnace in a difficult to reach location - the installers had to lift the old water heater up and over the furnace, and then lower the new one down into the same spot. Then they had to lower the metal stand so the heater could fit height-wise, and redo the earthquake straps to match the new stand height. They did an amazing job and even though it took a long time to get it right, they stood by their original estimate. Thank you!

I had Washington Energy Services install a tankless water heater. They were not only able to offer me the best price, but they installed the unit very quickly and with no problems.

Their staff, from the salesman to the installer, were courteous and friendly. They explained the details of everything going on and were very up front about the process and pricing.

Their salesman walked me through the different units and helped me choose the right water heater for my home and needs.

I would absolutely recommend them to friends and family, and it is clear that they're experienced and professional.

A little late of schedule but the speed & quality of work was excellent. The company staff and the installers were very polite and always arrived to start the job on time. The materials looked great! They did an excellent job overall! Thank you Washington Energy Services! We won't hesitate to contact you the next time we'll need your help!