Washington Energy Services

Professional, knowledgeable, courteous, and friendly. We had one issue, the original measurements taken by their sales rep for the surround were incorrect. Their customer service rep troubleshot the problem and had us a new one in one day. When they ran into an electrical problem, the supervisor was there within the hour. We had great service. We love our new fireplace gas insert.

Washington Energy was amazing! Starting with the estimate and ending with the install team, everyone was so friendly and professional. The team did an incredible job with what seemed to be a fairly complicated installation. I would highly recommend Washington Energy to anyone that needed work done.

I am a real estate agent, and my clients that were buying a home needed to have the furnace inspected and serviced. Jennifer Price and her team got it set up immediately and the technician showed up on time and found there was a part that needed to be replaced, and he had the right part with him so the work was completed on the spot. I would highly recommend Washington Energy Services!

This was my first experience with Washington Energy Services and they are fantastic! I had a gas line run from the meter to hook up a used gas oven/range in the kitchen and the job was done right away and it cost less than expected. The office people are very friendly and easy to reach and the installers are very professional and nice also. Marcus was especially helpful when the range burners did not light right away and he got those running at no extra charge. They are the best in my opinion!

I scheduled a maintenance visit with this company for our gas fireplace. They were able to schedule me expediently, within 2 days of my phone call. The gentleman doing the repair called 30 min in advance to make me aware of his arrival. This was within the "arrival window". He was courteous and patiently answered numerous questions I had. He took the time to explain the working parts of the furnace. He actually improved the aesthetics of the unit too! Finished the job in the time allotted. Very pleased with the company and Pat's professionalism.

I'm not sure why there are so many 1 star reviews, especially from people who haven't even had work done. We're completely happy with the work that WES did for us almost 1 year ago.

We had a "bigger" job to do, converting the house from electric to gas. We replaced a furnace, ducting, a hot water heater, a stove, and gas piping to the multiple new appliances/locations. It was done over the course of 2 or 3 days. They installed everything pretty quickly and we're happy with the quality.

I took 1 star off only because a duct was installed in the bathroom through tile floor. They had to cut the tile and didn't drape the area so there was tile dust everywhere that wasn't cleaned up. They also installed the gas pipe to the new stove in the wrong place (even after I pointed out that it was in the wrong place) which causes the stove to stick out further from the wall than it needs to. Both minor inconveniences.

The actual results were right in line with what we wanted and they accomplished pretty much everything we asked. We had one issue right after they finished on like a Sunday night, they had someone come immediately... For free! Covered it under their warranty. We had an outlet they installed for the hot water heater go bad just recently, replaced it for free within 3 days (wasn't an emergency so we just scheduled it that way). They absolutely stand by their service.

If you're going a remodel or upgrade, WES was our top choice and we haven't regretted it for a second. You can take that for what it's worth. :)

Washington Energy is my "go to" company for all our services. We purchased a water heater from them several years ago and we have used them for our furnace, heat pump and fireplace maintenance and couldn't be more pleased. From scheduling to completing all their work it was a very pleasant experience. Very professional, competent and friendly employees. We will continue to use Washington Energy Services for all our service needs.

Had both a hot water heater and AC installed. Crew (from the electricians to the installers) were all very professional and did a great job. Had the inspection completed today and the city of Bellevue said that your team did a great job. I would rate the team a 5. The only suggestion that I would have is to have your trucks serviced for oil leaks. Both trucks leaved a fair amount of oil on my driveway. The team did offer to clean up the oil with Dawn dish detergent and water (which I did on my own instead). Assuming that most customers would not be happy with the oil leaks on their driveways. This is why I rated the overall project a 4.

I ordered 20 windows for our home and addition. The quality of the windows and the installation is very good! The communication through the sales process is good. But the delivery/scheduling process was the worst experience I have even had with any supplier.

To start with they didn't order the windows and didn't discover that fact until 2 months later--the day before the scheduled installation. Then they missed 3 installation dates. When they finally did show up one window was broken and another was 12" too big.

This put us way behind in our schedule with all the other vendors.

They need a serious overhaul of how they process orders before I would use them again.

Washington Energy Services are the ones to call!! We had a gas generator hooked up to our house by Chris and Eddy. They were super friendly, extremely helpful and knowledgeable, very efficient and paid careful attention to detail!! We couldn't have asked for a better team!! They cleaned up and left like they were never even there. The completion walkthrough was very informative and Chris left us feeling confident with the new addition to our house. We couldn't be more thankful! Thank you Washington Energy Services and a big THANK YOU to Chris and Eddy. They were delightful! I highly recommend their services!!