General Air Conditioning Inc.

Great business. The technicians are always friendly and professional. I have confidence that they have done the work needed and they don’t try to push extra services that aren’t needed.

This was my first time using General. I had them complete a winter service for a property I had just bought. Unfortunately, a scheduling glitch occurred that day, but Crystal quickly took care of it and got a technician right over. The technician was Christopher, who was professional and knowledgeable about his trade. He took time to explain the services completed and showed me features of the system. Look forward to keeping it cool with General A/C in the future.

We've been using General AC for a couple years now and I'm very pleased with their service. The techs are very polite & knowledgeable. Last year we were facing an expensive repair or replacement of the whole system. The owner met with us at my request to help us decide which road was the best for our situation. I also appreciate they employ at least a couple female technicians. We've always had the same (female) tech service our equipment. I like that she knows the history of our unit. It's kind of like having a regular doctor or hair stylist - you don't want to have to start from scratch with someone new every time. So glad we tried General AC - I sleep better at night knowing they have our backs!

Maintenance was performed on a Trane system by General AC, Inc. Clara and her associate did an excellent job on the system. The gas pressure was a little high and was adjusted. The filter was changed and the primary drain line was flushed out among other routine services. Clara was very knowledgeable about the unit and answered in detail the many questions posed by my wife and I. It was well worth the annual charge for the two visits to keep the variable speed unit operating at peak efficiency.

Christopher is always super nice, very thorough! He was here six months ago when our ac went out when my in laws had just arrived. He came over so quickly and fixed the problem right away!! We would like for him to always be assigned to us for our maintenance!

My pleasure. I really appreciate the care and attention that the tech used to take care of everything. He was very good.

Tech Christopher showed up on time and proceeded to inspect the heating unit. Once he was done he took the time to explain everything he had done and offered a few suggestions. I truly appreciate General Air techs respect for my house/property. Booties are worn when they enter the house and clean up before leaving. There are no signs they were in the house after they leave.

General Air is always been great with their service and ac maintenance.. their technicians.. like Christopher are always very attentive and know their business.. very happy with their service..

Clara was very professional and explained everything. Very pleased with her service.

Here I am again, two years later leaving another review for General Air. They just left after a brutal 4 day install for me. This crew…..I LOVE them! Victoria, Keyshawn, Jacob and Christopher did a phenomenal job. Clara is amazing also, she’s the one who cleaned the drain back in June which prompted me for a new system…finally.

Victoria needed space for some tools in my garage, she asked if she could leave tools in there while they were here. I said of course…next thing I know, she organized my garage a bit 😂. As they were leaving, she’s sweeping my stairs and living area…they didn’t even make a mess.

I cannot get over what an amazing job they did. The new vents on ceiling look so good, I didn’t know what a difference that would make, cosmetically as well as functionally. The install also came with a Halo-LED whole home purification system. This system reduces bacteria, viruses, mold, etc.

The crew left and I was so excited, I went back up into the attic to look at the unit again. It’s like Christmas! They ran new ducts which is not easy this time of year, didn’t cut any corners to finish fast. They took their time to do it right. My attic looks totally different, I should have taken before photos.

There is no better feeling than having something done right. I will no longer worry about my air going out (at least for the next 10-15 years) It’s worth every penny.

Thank you Victoria, Jacob, Keyshawn, Christopher, Clara, Lillian, Tim & the whole team!
What a wonderful group of people!! Keep keepingSAcool!

June 2019
Another job well done by General Air Conditioning. I met Tim ten years ago when he was still doing service calls.
I never forgot how impressed I was with his honesty and willingness to help.

Their support is consistent and they truly care.
Thank you Sarah, Daniel and the entire General Air Conditioning team!
Until next time :)