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General Air Conditioning Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Harris

I have been using General Air for at least ten years, had another company put in a new system 17 years ago. General Air did all the service on it and they were great. When it came time to replace that system General Air did a great job. Had new system and all the air ducts replaced in two days. Highly recommend this company for service and replacement.

Sam O'Krent

Tim and his staff have been taking care of our air conditioning needs for years. They are professional, prompt, courteous and certainly within budget. Our praise for this company is high. Thank you General Air Conditioning!

Stephen Walker

On time, efficient and friendly. Great service.

Dale Neese

Can’t say enough good things about this company and it’s people. We just replaced our 17+ year old system (which we also got from General AC in 2001). Tim’s crew - Vic, Clara, Gil and Jacob - did professional work, were courteous, respectful, and went out of their way to keep our comfort in mind during the work.

Kevin Adkins

Christopher was just here for spring servicing. Very professional.

RAM OnNow

We were blessed with our AC breaking down in late February, so we had the time to do some serious comparison shopping. Even better, the Home and Garden show was scheduled in town soon after it broke!! That’s where we met Tim, General Air Conditioning’s president, and scheduled them (and others) for a visit. We were called and they scheduled Todd to come and see us. When we first started getting quotes, we were planning to "just replace" our 14 year-old 3-ton (12 SEER) that came with the house when it was built. Although we had already talked with several other companies, Todd took the time and walked us through all our options. His initial inspection found some shortcomings in our existing HVAC that others did not. He identified that we had a large duct too close to the end of our plenum, which he explained is not optimal. Being a wary consumer, a quick hunt on the internet confirmed his claim. Already leaning towards "a better unit," Todd’s no-pressure presentation helped us make a decision we are happy about for our "forever" home. After extensive digging into the internet and comparing notes, the variable-speed XV20i (21 SEER) and TAM9 air handler were relatively easy choices. Sure, we’re paying more than we originally planned, but for a much better system. The quiet comfort and lower utility bills during retirement will be much appreciated, as will the lengthy warranty of the parts for our new Trane system. General Air Conditioning's quotes were printed (individually) on the spot and provided every bit of information needed to make an informed decision. The work crew were awesome! “V” (Victoria), David and Danny were always on the move. They were very friendly, gracious and careful in our home, then cleaned up afterwards. They took the time to explain our new unit, how to use and program the thermostat, and what to expect during the next year’s included maintenance. We are very pleased with our new system and the professional care we received from General Air Conditioning! Thanks, everyone!

John McClenon

They replaced my ductwork and did a most awesome job of it. "Vic" ran a great crew through the job. My current AC unit is not quite ready to be replaced but it's getting close. When the fateful day comes I'll be calling on Tim to talk to me about it.

Ellen Ziger

Replaced filter. Very professional. Easy to work with.

Craig Stephens

We have used General AC exclusively for the past fifteen years. The work quality is superior, the people general hires are superior and the manufacturer's support is superior. Professional, Neat, Clean, Skilled, Educated and Polite. They make it look easy. I've never given anyone five stars before

worldoftone

Fast service, great attention to detail and willingness to listen to customers questions and concerns. These guys and gals are AWESOME! Best HVAC company I have ever used and they have been my #1 for more than a decade.

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