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Casa Mechanical Services Reviews - 100

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dale Widzinski

Recently had a furnace install. Evan was very professional and informative in determining the size of the unit we needed, and the options. The crew was on time and cared about getting our house dirty by putting on booties. The unit was tempermental and needed a little adjustment a day after we started it up. Evan, got us on track by getting his expert out to our home right away. The expert adjusted the fan speed and everything was working just fine. It has been 2 weeks now, and it is still good. I have used Casa since 2008 when they did the install of 2 units in my home under construction. They have always done a good job! I would, and have recommended casa for all my a/c needs. They will make it right! Give them a call 1st when you need some work done.

Brian Martin

Evan, Paul and the entire team done an excellent job installing our new AC system. They were very professional and went above and beyond and met every expectation and more. The variable speed Trane system they installed is awesome, keeps our home very comfortable and its extremely quite. They were also very competitively priced compared to the competition which made the entire experience even better. I would highly recommend Casa Mechanical.

Dave Rettger

Our hot water heater went out due to a known bad part. Their tech guy, Brett, came out and fixed it. What's more, he spent plenty of time instructing us how to relight the pilot light and tweaked a couple more items. Definitely 5-star service!

Jan McNeill

The 3-man team that installed our new HVAC system at our house were pleasant, efficient and very professional. The cost for their work was by far the most reasonable for the work provided. We would highly recommend using Casa Mechanical to all of our friends whose AC systems will need to be replaced soon.

Alex Macfarlane

Casa Mechanical is contracted to do warranty work on our home. They have come four times in the last year to fix the same issue. The same tech comes to my home every time, and is always surly and unprofessional. On his last visit he told me that he wished they would "just tear down my house".

The same tech is in my home today (fixing the same problem as last time, the time before, and the time before that) and entered not wearing a mask. He gave me a surly response of "Really dude?"

Their dispatch team is also extremely unreliable - i was called at 9:30am saying that the tech would arrive in 20 minutes. My appointment window was 8am to Noon. The tech arrived at 11:57am.

Sean Galle

I had a pretty good experience. They beat everyone on the price of the unit by a lot. I got a new model and the technician didn’t wire it correctly the first time and then came back and fixed it. They ran a comms wire to fix an issue and never finished tac-ing it to the side of the house. I would definitely use them again.

Updated: Casa Mechanical immediately followed up on my review and has fixed the loose wire and put into conduit. I am really glad they are a modern company that uses reviews to keep a pulse on their standings with customers.

Donna Posey

We have used Casa Mechanical since 2012 in our previous house. Also purchased a new variable speed unit from them from the current house AC became more expensive to fix than we could tolerate. Love this current unit. We have the annual maintenance plan with Casa and their service personnel are professional and efficient. I would recommend them to anyone in the north Austin, Cedar Park, Leander, Georgetown, Liberty Hill areas.

Laura Stevens

Evan (sales) did a great job with assisting me with my AC needs. Evan came over to install 2 wall AC units to keep me comfortable until they were able to install a new AC, which happened the following day. The team that installed AC (Paul, Mario and Wes) did an outstanding job - great communication through the whole process! Thank you Casa Mechanical!

Joshua Johnson

Great staff. I called them after a few days without hot water, and being price gouged by another plumber who wanted us to pay $375 to replace a warranty part.
Casa scheduler was very friendly, and she transferred me to the parts guy so I could make sure they had the right part for my water heater before making the trip. The dispatcher was friendly and provided the information and assurance requested, and service was provided the day after I contacted them. I pre-drained the water heater to save them time and us money. The technician showed up, was courteous and got right to work. It took him around 15 minutes and ran around $86 for the work, a much cheaper price than the $375 the other company tried to squeeze us for.

Thank you Casa!

Will Grigsby

Evan and his team with Casa Mechanical have done a thorough job of listening, educating, and installing our new A/C unit. No one wants to have to make such a large purchase; however, Casa Mechanical has worked hard to be sure to give us all A/C options without a high pressure sales job. After receiving a total of 4 bids from various vendors, we felt Evan was very honest and straight forward with his information and bids and brought out the best installation team to get the job done! We highly recommend Evan and Casa Mechanical.

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