Search

Casa Mechanical Services Reviews - 100

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Korin Devor

Evan with CASA Mechanical was a pleasure to work with throughout the entire process. He was on time to provide an estimate, quickly responding to many questions via text, and at final inspection of installation. The installers were great as well. It was an all day project. While they were here, they were polite, clean and thorough. The lead installer showed me the new system and went through the process of changing the filter and how to maintain clean condensation pipes. Highly recommend CASA Mechanical!

pat mckay

I have used Casa for the past 2 years. They have always arrived promptly and fixed my water heaters quickly and efficiently. Yesterday my State Gas Hot Water Heater went out. Casa had replaced "the brain" of the unit in 60 days ago in August. I called Casa at 8:00 am and by 12:30 Mr. Talmage arrived to fix my problem. He was very professional, knowledgeable, and extremely polite. In 20 minutes the part was replaced and I was back in business. Entire repair was under warranty. When a company responds this quickly to a warranty it speaks volumes as to their reputation. Needless to say I will continue to keep their phone number handy for future home repairs.

Bonnie Delaney-Jenkins

Casa Mechanical is an honest and trustworthy company. We had an issue where the mechanic thought he had fixed the problem and it turned out to be something else and they sent a tech back asap. I recommend their maintenance program because your AC/HVAC systems are evaluated each season and if you have a problem they get out to you very quickly- you become a priority in their scheduling. Excellent company!

Michael Woods

Very unprofessional and borderline shady. Lennar chose these crooks to install the HVAC on my home in 2017. 2019 comes and the HVAC experiences a failure just outside of warranty. The warranty is contracted through ABC Contractors. Initially it was thought to be the heat pump, but later they came to find the Honeywell Ventilation System was improperly wired which caused multiple parts on the HVAC system to fail prematurely resulting in multiple return visits. This home currently has no heat and its 30*F outside. Casa refuses to own up to the wiring issues during installation stating that the HVAC system functioned for 2 years. In reality HVAC systems are supposed to last a minimum of 10 years trouble free short of a disaster. Most average about 20 years. I'm heavily considering just speaking to an attorney over this.

Brian Glover

I had Casa Mechanical come out for a plumbing issue about a year ago after having another company come out. The original company was trying to charge me an outrageous amount for minor work. I called Casa Mechanical and told them the part that I "needed". Their price was far less and they had someone out there same day. Once they got out there and looked at the issue they said I actually did not need the part. They made a minor adjustment and everything has been great since.
Fast forward to current time. They just replaced some old faulty AC equipment in my attic. Again, excellent service, very prompt and professional at a competitive price. They are the only ones that I will call for HVAC and Plumbing work.

R L

Zero stars is what they deserve. Casa did both our plumbing and hvac on our new home. Our hvac has been a nightmare! We paid for an upgraded zoned Carrier system thinking we were getting premium functionality. All 3 of our new units were installed not working and had to be replaced, they wired our units incorrectly, gave us a bad capacitor and thermostat, and also busted a freon line in our wall which had to be cut out and repaired, all adding 3 extra months to close on our home because of their incompetence. Our a/c is still not fully functional! Our plumbing has been a pain as well. It’s still has issues. They say call the “customer service” person Joe Pringle but he also has been zero help! This company does not care if you are treated fairly and your systems work or not. Avoid at all costs and choose someone else.

Wendy Thomajan

Evan's team did a fantastic job. The team showed up on time, were beyond efficient, installed a replacement air conditioning system in our home (on a record high temperature day) were tidy, courteous and at the end of the day, we had cold air. We could not have asked for a better installation. Thank you!

greg mundy

Casa Mechanical installed our system when we renovated our house in 2014. Joe Pringle was our salesperson - he was available personally for follow up, and any issues we had with the system have been handled professionally and quickly. The Casa techs are very friendly and helpful. I would recommend Casa for any of your AC needs. GM

Will S.

This was a smooth and pain free process. Thanyou to Evan , Gus and his Team, and Casa for a job well done!
How things went- Refered to Casa by a colleague as he had a pleasant experience also.
Called Evan in the AM regarding my AC problem; he came by that same afternoon.
I had already received a couple of quotes from other companies, so by now I am up to speed on what to expect.
Evan gave me his estimate and it blew the others away.
I have been given discounts and rebates from the other companies quotes but none could touch Casa's. Seriously, it was so much better for the same exact parts. I was skeptical, at first.
Anyways, We scheduled it and Gus and his team came out to do the job. They were courteous and mindful to our belongings; putting down sheets and plastic to protect our floor and furniture as needed.
They were efficient as each took care of their individual parts of the install and came together for the joint work.
They finished in the time Evan estimated and made sure we knew how to use the new equipment.
They also showed us the old stuff that was being removed.
Ultimately, the new AC is working flawlessly and I love the new wi-fi thermostats.
I will update in about 6 months on whether everything is still going amoothly.
Thanks again Casa for a great job

Alain Bracho

Excellent contractor, I asked them to install a vent (exhaust) for my microwave to take out all the gases, odors and fumes from the kitchen in order to avoid false fire alarms. The technicians did a great work, they are very professional and now I do not have any alarm problems. Casa mechanical is highly recommended for your house projects.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload