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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

ARS/Rescue Rooter Heating & Air Conditioning Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
kristina edwards

We had a 6 month checkup/cleaning of our ac unit. The technician left without saying a word to us. I looked out the window and he was driving down the street. We have always had good service with them but this was unprofessional.

Justin Moses

Wonderful experience. A new ac install can be really expensive. Thanks for helping me get a great unit installed within 24 hours at a great price.

Charles Russell

Tyler, the installer, for a new water heater was very professional and did a great job and answered all of my questions. I am very happy with the sales staff that works with Lowe’s and will be using this company in the future for my plumbing and heating-air needs. Thank you!

Carla Kennedy

82 degrees in february and our AC decides to go out. I Googled businesses around us for AC repair. This one advertised 24 hrs a day. Being on a budget I was afraid of the cost.
He was very professional. Very nice and he really knew exactly what to do. He saw that our unit needed cleaning. After the cleaning, our system is like new again. The best part? It cost less than $300.00. Thanks Shadow!!

Bob Barnwell

Also installed new capacitor. Excellent service from Chris. Nice caring man. Professional bearing. We do tire that supervisors never tell their techs about our contract, causing techs to make trip back to office to get our filter every time. Promote Chris to supervisor. Thanks.

Jacqueline David

They were very professional with their dealings. Responds quickly to inquiries. Their technicians were courteous. I had 3 companies make a quote in replacing my water heater and theirs was the most affordable.

amy roll

y’all would maybe get a better review if you had actually fixed the 3 year old unit , installed by your co., before you sent the survey. i’m still waiting 24 hrs after my original appt. window.

Kelley Mason

Mike Brooks was professional and very knowledgeable. Explained things to my understanding. Mike never acted like he was in a rush to get the job done. He took his time to make sure things were done right and working at 100%.

TS

Tune up is really a diagnostic. Found things that needed attention. The service person was kind, helpful, explained things. When I looked up pricing later I found that the company charges double for the item. I believe in capitalism, but man, that was a lot.

Candy Jackson

They came out and gave me a quote that was over 4000$. All I need is a Freon line and Freon fill up. You can go and buy a 21/2 ton unit for 3000$. This was outrageous I feel like I was beat out of my 120$ for them to come out. I feel like they over priced so I wouldn’t get them to do the job. I wonder how many people on a daily gets done this way. Over price on purpose to make people not choose you and keep the 120$ sounds like a good scam to me smh!!!

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