I’m happy with my maintenance service experiences with Ben’s. You receive reminders, they arrive within the time specified, get the job done, & they are offer friendly and professional service.
We contacted Ben’s for a second opinion after another company quoted over $7000 of repairs to our furnace. After a thorough inspection, Alison determined the best course of action to ensure we (hopefully!) get a few more years out of it — at a cost that was significantly lower than the first company. On the day of the repairs, Alison and Joe arrived on time and had all of the repairs completed within the timeframe they defined at the time of providing the estimate. We are very happy with their work, professionalism, and responsiveness and will definitely continue to rely on Ben’s for our maintenance and repair needs!
Our AC quit cooling on day 3 of 4 90+ temps. They were quick to respond, here when they said & got us up & running in no time. Ben's is the only place to go! Thank-you!
Alison was great! Very quick and thorough in her inspection. She answered my questions about getting a different thermostat and was very honest in her answer. Always a pleasure to have Alison come out and service my heating/AC system.
Staff was available early when we discovered our heat pump stopped working. Allison arrived quickly and worked to resolve our issue satisfactory. She also had great options and suggestions...plus she was just great to deal with.
I have been dealing with HVAC guys for 20 + years and never had such a negative experience! I sent Ben’s to look at a malfunctioning mini split for my customer. There service guy told them that the unit was much older then it was and that they could not repair it. In the mean time I received an unauthorized bill for $800+ dollars, for what? When I questioned the bill they sent it directly to my customer and got paid instead or replying to my concerns.When I discovered what they had done I reimbursed my customer for the unjust bill.
Joe did a great job. After finding the issue he gave us all the options available for this repair , explaining the benefits to all the options. We chose the one that was good for us at this time
Very professional, knowledgeable, and pleasant to work with. Their tech, Allison had great communication in addressing the problem and some potential solutions. She worked out the fix in just a few minutes and got my home nice and toasty. Perfect 5/7, would sabotage my heater to call them again
L Faris
I’m happy with my maintenance service experiences with Ben’s. You receive reminders, they arrive within the time specified, get the job done, & they are offer friendly and professional service.
Mike Feuerstein
Alison was great. Very knowledgeable, diagnosed and repaired the issue quickly. Would definitely use Bens again.
Nancy Granada
We contacted Ben’s for a second opinion after another company quoted over $7000 of repairs to our furnace. After a thorough inspection, Alison determined the best course of action to ensure we (hopefully!) get a few more years out of it — at a cost that was significantly lower than the first company. On the day of the repairs, Alison and Joe arrived on time and had all of the repairs completed within the timeframe they defined at the time of providing the estimate. We are very happy with their work, professionalism, and responsiveness and will definitely continue to rely on Ben’s for our maintenance and repair needs!
Alaska Moose
Our AC quit cooling on day 3 of 4 90+ temps. They were quick to respond, here when they said & got us up & running in no time. Ben's is the only place to go! Thank-you!
Paula Williams
Alison was great! Very quick and thorough in her inspection. She answered my questions about getting a different thermostat and was very honest in her answer. Always a pleasure to have Alison come out and service my heating/AC system.
Tim Strawser
Staff was available early when we discovered our heat pump stopped working. Allison arrived quickly and worked to resolve our issue satisfactory. She also had great options and suggestions...plus she was just great to deal with.
Jennifer Pierce
Outstanding customer service! I highly recommend Ben's. Lucas was very knowledgeable and helpful. On time and super polite!
Jason Smith
I have been dealing with HVAC guys for 20 + years and never had such a negative experience! I sent Ben’s to look at a malfunctioning mini split for my customer. There service guy told them that the unit was much older then it was and that they could not repair it. In the mean time I received an unauthorized bill for $800+ dollars, for what? When I questioned the bill they sent it directly to my customer and got paid instead or replying to my concerns.When I discovered what they had done I reimbursed my customer for the unjust bill.
Look elsewhere for quality service….
Flo Lennox
Joe did a great job. After finding the issue he gave us all the options available for this repair , explaining the benefits to all the options. We chose the one that was good for us at this time
Kenneth Young
Very professional, knowledgeable, and pleasant to work with. Their tech, Allison had great communication in addressing the problem and some potential solutions. She worked out the fix in just a few minutes and got my home nice and toasty. Perfect 5/7, would sabotage my heater to call them again