Alexander Services

Annual tune up to heat and air conditioning. Engineer was polite, gave explanations clearly and completed the job in a timely manner

We have been using Alexander for close to a decade and their service is always impeccable. The current tech assigned to us, John, always goes out of his way. Six stars if there were six to select.

We use Alexander Services for plumbing and HVAC maintenance. Brad has helped us with whole home water filtration system, tankless water heater conversion, and a leak detection. Everyone on the team is detailed, professional, and responsive.

Technician talked in circles not making much sense when asked questions. Technician immediately stated that due to the age of my unit he is not sure that he would continue to invest on getting it fixed rather than just getting a new one installed. When I asked him what it would take to get it up and running he stated that I would need a new capacitor and coolant but had no idea how much of the coolant it would need. He also informed me that it would be $3,000 for a diagnostic on the coolant leak and $10-15k to replace one unit. I explained to him that I had just replaced the capacitor on our other until, only being charged $150, and he said that to have the other replaced would be $350. Mind you the capacitor online is $18.00. Then when I asked how much the coolant would cost per lb he said that it would be $400/lb, but he did not know how much I would need. When I looked back at previous statement charges for my ac I mentioned that I was only charged $40/lb previously. He got very defensive and said that out of the 10 years that he has been working he has never seen coolant that cheap before and the person that fixed my unit previously must not know what he is doing. I will never use this company again.

We had Skylar come out last week and then John came out today. Both were incredibly helpful, professional, and kind. From the service coordinator that assisted us in scheduling our visits to the techs that came out and serviced our unit, all were very professional and helpful! Thank you!!

We have used them 2 years in a row for heat & Ac service. Recommend them to everyone

Alexander Services always respond to our calls quickly and always on time. We have used their services for several years and would highly recommend them to all our friends and neighbors. Great work!

From the people in the office to the techs that came out, everyone I worked with at Alexander Services was kind and helpful. Not only were the easy to work with, but they were thorough and prompt. Glad I went with their company!

We have had a problem with our a/c unit for a long time and Skylar was able to diagnose and fix the problem, finally. He was professional, thorough and timely as he repaired our problem. He was an excellent technician and I would highly recommend him and the business for hvac repair.

Excellent service. The technician was on time and very thorough in explaining the issues that were going on with my air conditioner. His honesty and professionalism were very much appreciated. I’m relatively new to using Alexander, but I’m very much impressed so far. I would definitely recommend them to anyone needing service.