North Carolina Heating & Cooling

Excellent experience all around! Fast turn around from call to service. The team was honest and gave me options for repair or replacement. When I chose to replace the system they ordered and scheduled the install immediately. The service was excellent, the workmanship and professionalism first class, and they installed a Trane unit that’s performing far better than anticipated. I’d recommend this company to any of my friends or family.

I can not say enough about the great service I received from NCHC. The installers did a fantastic job & were very professional. Franck
Is the best! He is very knowledgeable. I will continue to use Franck’s company.

I called NCHC when my AC decided to stop working right as it started to get hot again. They sent someone out the same day and had everything fixed and working again. They explained to me why they were doing what they were doing and how to keep it from happening again. Very professional, quick turn around, and unbeatable pricing. I would recommend NCHC any day of the week!

I called NCHC when my air conditioning wasn't working properly. Gerald and Mo came out the same day. They diagnosed the problem quickly, explained what was going on and why it happened, and they gave me an estimate that was ultimately 40% cheaper than the other companies that I called for competitive bids. They fixed my unit and I am now subscribed to their annual maintenance plan to prevent this from happening again in the future. Gerald and Mo were courteous, professional, and very informative. I couldn't be happier with the service and will never call another HVAC company again. Thanks guys!

Erin and Johnny were amazing! They were extremely responsive to my request! The same day i needed service I got an appointment. I needed to major parts to fix my furnace. One part was able to be picked up and installed the same day! The other part took longer to get but Erin made sure it was all covered under warranty in advance of the repair and as son as the parts were available they set up the install. I highly recommend this company!

Franck and team were quick to respond to my inquiry that my AC unit was not working. He came out and performed a number of tests to ensure the correct problem was being diagnosed. Communication was excellent and the work estimate showed no ambiguity, everything was clear. The work was performed professionally and follow-up conversations took place to ensure I was happy with the work. I can't thank Franck and crew enough. Professional, did not push to sell me anything, simply interested in fixing what needed repair, which in my case was an entire AC unit. I highly recommend NC Heating and Cooling to anyone looking for honest services and knowledge. I am more than happy with their services and will call on them for any future cooling or heating work.

I contacted NC Heating & Cooling with regard to troubles with my AC unit. After a brief phone consult, a NC Heating & Cooling representative was at the house within 24 hours to assess the necessary repairs. Not only did I received a very reasonable estimate, I was also provided some good advice on other aspects of the system. A technician was out within 48 hours to complete the repairs. The technician was very courteous, friendly yet professional, and knowledgeable. He respected my space and my house. Most important, he was on time for the scheduled appointment time!!! I would certainly recommend NC Heating and Cooling.

The company install the i wave - residential air cleaning device. The process was very easy from the scheduling the appointment with confirmations by message. On the day for the installation, also received messages regarding the technician location until he arrived.
The process to install was clean. No issues. It was very professional and everything was explained. He asked about the maintenance of the unit and give recommendations for the future.
Very professional service.
Thanks again for the service. I will call again when needed. Johnny Mang was the technician.
Recommend his service.

Our tech, Mo, was professional, knowledgeable and friendly. He explained that he was going to check our air condition and furnace to make sure they were running properly and efficiently. He said both were working well so we don't need any maintenance at this time. He would have replaced our filters but my husband had already replaced them the week before. We are pleased with the service and will get an annual maintenance plan with North Carolina Heating & Cooling.

We had an AC unit Installed in our garage/gym.
The company responded very quickly! Very knowledgeable but also explained everything in very easy way. Great service, great quality and good price!
The space was nicely cleaned when they were done.
Good with keeping Covid safety protocols.
I will definitely use their services in the future