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    HRD Air Reviews - 50

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Lauren H

    Lenny Sr. and Curtis did an excellent job in servicing our HVAC today in the HEAT! In fact, they came a day earlier than expected, which we really appreciated. Both Lenny Sr. and Curtis were knowledgeable, honest, kind, and worked quickly to get our cold air moving again.

    We are repeat customers and will certainly call them again!

    Nicole Christensen

    Lenny and his Dad are phenomenal! We’ve been using them for at least a decade for all things HVAC. They can fix anything and kept our very old system running as efficiently as possible before it was no longer worthwhile to do so. Lenny replaced that unit for a very reasonable cost. He’s very smart, reliable, honest, and just a really decent guy. Look no further and just call him.

    Beth S

    We have been using HRD for our seasonal maintenance and recently had them replace our entire HVAC system. Soon after, we had a disagreement about a damper motor issue that we felt should have been identified and resolved during the HVAC replacement. We were going to move on and find another company but Lenny Sr. personally reached out to make things right. He apologized and was very responsive to our concerns. He took the time to look at the issue himself and resolved it to our satisfaction. We truly appreciate the level of customer service and quality of work we got from him.

    Karen Frazier

    I highly recommend this company for any repair or installation. They are extremely professional and knowledgeable. They know their product and have statistics to back up their recommendations. They are family owned and their expertise and communication are impeccable. They are fair, honor their word, and stand by their product and installation. They were on time and the install was quick with the end product being above and beyond my expectations. They respect the client and offer no sales pitch or pressure. I will stay with them moving forward and would encourage anyone looking for a new HVAC company to service their units to give them a call.

    William Whitford

    For a couple of weeks just prior to Thanksgiving my newer high-efficiency heating system was intermittent and would shutoff unexpected and not restart for several hours. Restart of the furnace was hit and miss. HRD Air was able to come out the very next day after I called them. They arrived at the scheduled time , methodically diagnosed the issue as I watched, clearly explained the problem and performed the required repair. I was impressed with their friendliness and expertise. I would highly recommend them to anyone!

    Terry Sain

    HRD Air was very quick to respond to my request. Their price was very competitive and they showed up exactly when they said they would and finished sooner than I expected. Super friendly and professional. I highly recommend them for any HVAC needs you may have. Give them a call!

    Mark K

    Outstanding!! There are very few times that I bother to write a review, but in this case, they deserve it. I would not hesitate to recommend them to anyone. As a perfectionist, I was impressed with the clean install. Every wire, every pipe, every connection looks professional. The goodman unit they suggested is listed as one of the most dependable and is the best quality at the best price. 5 stars

    Gail Exum de Gonzalez

    HRD Air responded quickly when our heat went out during a cold snap. We knew the system was old and was not surprised when we needed a new one. All the workers that were in and out of the house were vey professional. We would recommend them to anyone needing HVAC services.

    Sara Averette

    Very good company to do business with great prices installed my new AC works fantastic. Nice guys to do business with. Curtis was very helpful with my Wi-Fi thermostat. Thanks guys.

    Ileana Le Cates

    Lenny saved us! My husband and I were pretty stressed when we found out our 2-year-old condensing unit was going to require expensive repairs. This was the last of several issues we had with the system since our previous company installed it.

    After receiving a recommendation for HRD Air on Nextdoor, I called Lenny (and several others) to ask for a 2nd opinion. Lenny stood out right from the start because he was super responsive and really listened to what our issue was. I could tell that his personality, backed by his expertise, would be a great match for us! It was also nice to be able to talk with a technician, which I understand is not always possible with larger companies.

    My instinct to use HRD Air was cemented when Lenny came out to inspect our unit. Despite claiming he is not a salesman (maybe in the traditional sense), I was SOLD!

    Lenny has been genuinely empathetic through the whole process, advising us as if he was in our shoes. As a younger adult, and somewhat inexperienced home owner, this goes a long way. He’s able to explain technical matters in an easy-to-understand way.

    We ultimately decided to replace our condensing unit and are already pleased with the results. We had gotten used to our system overworking itself rather than turning on and off efficiently. Lenny did a very thorough job with the installation, especially flushing our pipes. The hookup outside even looks better, cosmetically, and he gave me great maintenance tips. We now have fully working A/C right before a hot weekend, which was only possible because he prioritized us in a short window.

    We are so pleased overall! Bonus points because he was sweet to my dog. :-) We hoped to find a smaller company to work with. Now we have, and it has exceeded our expectations.

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