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Troy Curtis Jr
Lenny and company were absolutely fantastic. I had a corroded inducer fan that was causing a ton of racket and seemed about to fail completely. They came out and confirmed my suspicions. Then they ran down a part, o small feat considering some of the shortages going on. It turned out the cost of the repair was significant and not really worth while for my aging unit. So I had them spec out a replacement unit and they came out to do the install very quickly. The job was impeccable and they went the extra mile with a number of details. They were really informative to talk to and humored my many questions. Lastly they also gave me some great advice on maximizing the efficiency of my outdoor units. There is no question that they have earned a recurring customer for all of my future HVAC needs!
Beau Keyes
What can I say... absolutely awesome service and professionalism!!! The 15 year old AC system in our recently purchased townhome needed to be replaced suddenly, during a wicked heat spell. Read the positive reviews here and called, and I don't regret it for a second. I was called back promptly, they arrived when they said they would and gave the system a complete and thorough check before they even started to talk to me about what might be wrong.
They were open and honest about the situation, and I never once got the impression I was being taken for a ride with them. Long story short, we decided to have an all new HVAC system put in. Originally, to get a comparable replacement, it was going to be about 2 weeks to get the equipment... not great, but what can you do in this economic climate. Just as we were about to go buy a few window AC units, received a call that if we were willing to slightly upgrade units they could install the next day. The slight "upgrade" came with a tiny price increase that was a lot cheaper then buying multiple window units, so I said YES!
The team was there the next day and got it installed cleanly and efficiently, taking care to not bang walls or scuff carpet and generally treated us with the utmost respect. We now have a nice new system that will last for years! There was one small hiccup that developed after they left, and they needed to come back out the next morning for a small adjustment. But they were prompt and made sure that all was well before leaving again.
I can't recommend Lenny Sr., Lenny Jr., and Curtis enough! Top notch guys that know their stuff, are courteous and efficient and can be counted on completely. They have my business for anything that may come up in the future, and I whole-heartedly recommend them for your HVAC needs too!!!
David C
Lenny and the guys at HRDair are just great. They were able to take care of my issue day of and with plenty of communication and information so I felt like I was in the loop the whole time. As far as I can tell, their prices are fantastic and it's nice to feel like someone is at your house to fix a problem rather than sell you something. We're definitely lucky to have them in the area.
Sue B
Family owned, local business. Very responsive. Spent an hour looking over my systems before recommendations, then spent time explaining and answering my many questions in a very relaxed, friendly, professional way. Ended up having one unit serviced and the other replaced at a very fair price. Owners and crew came in and did a great job. Very happy customer... would highly recommend.
Ashley Williams
Our second floor AC unit went out in July and they were able to come out the next day. They gave me what seemed like an educated and honest opinion and were able to get us a new unit the next week! When they put in the new unit they got here first thing in the morning and worked hard with their crew to get it done so we could sleep with cool air that night. Thankful we called them. Will definitely be calling them again if something goes out with another unit.
Ivy Marsch
The HVAC company we were using for quite a number of years and contacted with for seasonal maintenance couldn’t find the time to install a new unit. Our unit was still working but we wanted to replace it before the heat set in. We were referred to HRD and within one week our unit was replaced. The guys at HRD are extremely friendly, courteous and very respectful of our property. Prices are reasonable and the quality of work is great. We asked about the seasonal plan and they recommended we do seasonal service our older unit and wait until the fall to sign up for the seasonal service. Their words were why would you sign up for seasonal service on two units when one is brand new.
Highly recommend HRD Air. ***** five star, small and locally owned.
Lizzy Benbow
We found Lenny through a facebook group when we bought our first home in Apex in 2018. I love that he is the owner of the company and comes to every service call. Lenny has an amazing memory, and always remembers what we talked about! I never feel like I'm being upsold or convinced to do something I'm not ready for. Lenny treats us like family and I always feel like I'm in good hands with his advice. He is easy to communicate with via text and email. We recently bought a new house in Holly Springs and Lenny and his father installed two new HVAC systems and a furnace. His pricing is very fair. I would recommend HDR Air to anyone!
Bryan Harris
Lenny and the HRD Air team were fantastic to work with from start to finish. Lenny took the time to explain options for repair vs replacement and I felt confident in making my decision based on his advise. His rates are fair and the process from consultation to installation when as smoothly as possible.
I have worked with other HVAC companies in the past and this is the first time I felt compelled to write a review.
If you are looking for an honest and fair AC repair, look no further and call Lenny!
Claire Green
Lenny was very responsive. We ended up needing to replace our air system. It was over 25 years old but still he wanted to be sure we were completely comfortable in our decision to replace the system. Lenny fully explained why he made the recommendations he did and answered all of my questions thoroughly and simply. I had a previous consult where a lot of unnecessary recommendations were made. Lenny fully explained why the recommendations weren’t needed and helped us spend our money wisely. I would highly recommend them.
Daniel Ternes
Excellent service, very responsive, prompt, and honest! We've had HRD doing regular maintenance for years, and we knew our old AC system was on its last legs. On a recent service call, HRD recommended we consider a replacement (due the unavailability of the old R22 refrigerant, among other problems with the system). Turns out it was a good thing we did! A day before the scheduled install, the old system finally gave up. The next day, a 4-person team was in and out with a full split system replace in under 5 hours, and the house is cool once again!