E. Powell Heating and Air, LLC

I’ve had many professionals come in the past, and been disappointed, and let down by many. That was NOT the case here. Ellis provide the best Service I’ve ever received from anybody in this industry. Very honest and straightforward advice. Ellis cares about you and your family, Ellis is one of the few people left in this world is willing to go the extra mile every time. I will never go to anybody else for any of my HVAC needs. If you want the job done right the first time, give Ellis a call!

Here’s a little story about my summer of 2022– Early in the summer of 2022 the unit for the upstairs wasn’t working correctly so I called a Duke-Progress recommended AC repair company. The tech showed up and charged me $200 for a part he said would “fix” the issue, it did not. He came back nearly two weeks later stayed for 20 minutes and left without being able to fix let alone diagnose what was wrong. My new neighbors across the street happen to be getting a new AC unit installed by Ellis. I asked Ellis if he would be able to give me a diagnosis and he promptly stated he would be over when he was finished the neighbors instal. After Ellis and his assistant finished across the street they came over and found that my drain pan was filled due to a clogging drain pipe and then proceeded to wet vac the water out and put in two tablets that would clear the algae build up and with that the AC resumed working properly! Ellis had a customer for life now! Fast forward towards the beginning of august when my downstairs AC unit stopped working, I called Ellis and he set me up with the first available appointment. On that appointment Ellis found that there were several major problems with the unit and being a 2007 model I wasn’t surprised. He provided a very thorough inspection and estimate to replace the whole unit and all the other parts that go with installation of a whole new system. Ellis found me the best preforming system in my budget and offered a credit or cash option for payment. A week later the team showed up and installed my new AC system. Ellis was very knowledgeable about the unit and everything hvac for that matter. One of the most professional, understanding, hardworking young business owners I’ve have the honor of doing business with. If you value receiving quality work without feeling like you’re being taken advantage of— call ELLIS. I promise you won’t be disappointed.