Charlotte Mechanical

Kris came prepared, gave information and options without being pushy, and was able to complete the additional work in a single visit. He was very polite, and enthusiastic.

Charlotte mechanical is my go to source for my house. If I can’t fix it, they can utilizing the latest technology and their expertise to handle any situation that might go wrong with my AC , heat or plumbing. Thanks you guys are wonderful!!!!!!!!

We've had a few vendors out to look at our furnace and AC units and all of them have been far from noteworthy of using again. Late last year our AC Unit began to rattle so we were aware that we would need to replace the almost 20 year old unit before the summer heat. We used Duke Energy rebate/referral service and had 3 vendors come out and quote upgrades. Only one was quick to respond to questions and changes, extremely honest about conditions of existing unit and ductwork and clearly highly educated in HVAC systems. That was Jacob from Charlotte Mechanical.

While others were pushing for more expensive units and total replacement of ductwork, only Jacob clearly advised us on any issues with our ductwork and why or why not we would utilize 1 or 2 stage units and guided us on a solution we felt comfortable for the short and long term.

install and inspections went smooth and we are now just waiting for the heat of the summer to utilize our investment.

We look forward to continuing to utilizing Charlotte Mechanical for our maintenance needs in the future.

Chris is awesome. My heat went out XMas eve and he was here in an hour and had us back up and running. He also does my maintenance yearly and is so honest and professional!!

Repair required extensive work to track down a short between the thermostat and furnace. Kris, our technician was excellent throughout. He persisted until the repair was made, and communicated well at each step along the way. Although the repair turned out to be much more involved and time consuming than expected, Kris remained professional, demonstrating expert knowledge in his field, and exemplary customer service skills. He represented Charlotte Mechanical well, and sold us on their services and business ethics.

Our 17 year old water heater started leaking in the garage. Had two other “big advertising” companies quote replacing. Since it is direct vent I knew it was going to be expensive but WOW!!!😳 I decided to try Duke’s energy referral service and after getting other estimates we decide to go with CLT Mechanical. They were prompt to send someone out to provide an estimate, they offered options/solutions (not excuses, cant’s… etc) and ultimately I got a bigger unit over $500 less than the other quotes. The install went smooth and very neat two days later. I would recommend contacting them should you find yourself in a pinch needing a water heater.

Kris came out and did a very thorough and detailed job throughout his time in our home. Highly blown away with his level of service and detail he shared. Charlotte Mechanical has won my business now and in the future! Looking forward to having Kris work with us going forward! Would recommend to anyone looking for a quality and true professionalism!

I couldn’t be happier with the service provided by Charlotte Mechanical. I bought my house 3 years ago and they have been maintaining my HVAC since. They always call to schedule you for maintenance when it is time, and it’s always a person, not a recording, which I feel adds a more personal feel.

Kris has come to do my maintenance and always communicates what he’s doing & why he’s doing it. He’s upfront about telling me if there are things that I should begin saving for in terms of repairs/replacements. They are truly looking out for your best interest & trying to help you in any way they can. I feel confident that by using Charlotte Mechanical, I will keep my home and HVAC system in great shape for a long time. I couldn’t recommend them more!!

You all have the best and nicest workers. Nick and his friends did a fantastic job helping me out after their work was over when I had a flat

Had a leak in our AC unit and they came out to fix it within a couple of hours of me requesting service. Kris was polite, upfront about what needed to be done and made the repairs right away. We were back up and running in less than an hour after he arrived. We've used Charlotte Mechanical for our HVAC needs for over a decade and they always do an outstanding job.