Charlotte Mechanical

Kris was my technician that came to perform the service. He was very personable and professional. After calling the company the night before he came over the next day to inspect the system. He diagnosed the problem very quickly and took care to explain what was going on with our AC unit and showed me all the parts that were damaged. We explained what options we had to repair the system as well as plan for preventative maintenance to help keep similar problems from happening in the future. The repairs and cleaning were performed timely and with care. I was very impressed and look forward to having them work on my AC and furnace in the future.

I am a recent transplant here in Charlotte from NY and when I moved, I found it intriguing that my girlfriend spoke so highly of Charlotte Mechanical Technician - Kris. Once I got to meet him, I totally understood why. Kris is personable, knowledgeable, diligent, and an all-around great guy. He worked with us to find solutions for improving the air quality in our home and boy did it make a difference. I have had terrible allergies and asthma my whole life and since we made the changes Kris suggested I am breathing easier and no longer having fits of sneezing (even with my 3 cats). Thank you, Kris and Charlotte Mechanical!

I highly recommend Charlotte Mechanical. I had no heat, contacted them. Kris came out on time as promised. He was very professional and knowledgeable. Kris found the problem immediately and found the part before he came out of the attic. He drove 30 away to pick up the part and returned to complete the repair and had my heat working! Reasonable prices and did a great job.

Kris is a fantastic guy! He takes his time. He gives a detailed description and information on anything we need to know about caring for our home! Kris is a very knowledgeable person! He is very respectful! Awesome!

Kris was very informative and knowledgeable. He went above and beyond during our HVAC maintenance appointment to ensure all our questions were answered. We’ll be sure to keep using Charlotte Mechanical because of the level of service he provided. Thanks, Kris!

I have had HVAC problems lately and Kris was sent to my home to repair/replace my compressor and another valve. He has always been on time (or before), assesses the problem, explains what is wrong in terms I can understand, fixes the problem, then shows me the part that was replaced and explains what the function of that part is. He is always courteous and knowledgeable. A great asset to the Charlotte Mechanical team. Thanks Kris!

Kris repaired my HVAC equipment and did a great job. He was patient and explained everything thoroughly. I would definitely have Kris work on my equipment again.

We moved to Tega Cay SC 2 years ago and were looking for a new Heat\AC place we could trust, Charlotte Mechanical is awesome. We've had our new system for almost a year and couldn't be happier! The customer service is fantastic, I highly recommend them.

Kris Surber continues to be my favorite tech. Always goes above and beyond to increase the performance and reliability of my HVAC unit, which is why I recommend him constantly to my friends and neighbors.

Everyone at Charlotte Mechanical is great, and we love working with Kris. He does a great job preparing our unit for the upcoming season, and when we told him our son had asthma he recommended a filter and ionizer that has made a huge difference in his breathing.