Ambient Edge Heating, Air Conditioning & Refrigeration Inc.

Awesome people and professional. Best part? On time. Johnathan replaced the broken parts, explained the new part with warranty and was finished. Will use again ans again. Fantastic service.

Ambient Edge is the only company that I call when it comes to servicing my heating system and AC unit. Every time I call and speak to a customer service rep to make a non emergency appointment very often she can schedule a technician the same day. All technicians call before they arrive at my house. The technician always show up on time and greets me with a smile. He then proceeds to ask me about the symptoms and gets to work to resolve the issue. Today Brian Asbjorn took the time to thoroughly check out my furnace. He answered any and all questions I presented to him. Brian has many years of experience and does an excellent job. I highly recommend Ambient Edge to my friends, neighbors, and anyone that is considering using their services.

Daniel was able to locate the problem and fix our unit in a timely manner we're so happy. I will call Ambient Edge again

Ambient Edge is Always Very Professional and Very Nice when they come out to my home, for maintenance or for anything else. They are a Great Company to have for any of my needs, and they also have Plumbing by Jake too, if you ever need that done. Thank You So Much

PLEASE READ IN FULL. I contacted Ambient Edge to get my commercial freezer at my business looked at. The technicians arrived and I even showed my phone to my business partner and the time was 1:15pm. I left the store after about 30 minutes and came back but didn't go back into the physical store and waited in my car. I watched the technicians drag their feet and walk outside to their vans. They were out there for 8 minutes and already spent over an hour trying to fix my freezer. I decided to walk up to their vans to find out how much longer since we closed at 3pm. As I approach, I see one of the techs just holding a cigarette! They are charging $105 for labor and here they are having smoke breaks on my dime. They immediately come back in to put my freezer back together because they didn't have the parts to fix it. They finally approached me at 2:45pm to tell me they were done. The tech, Christopher Johnson, tells me it's $345 as the total. I asked how exactly he came to that price and told me he was there over 2 Hours. Which clearly was not the case. He started backtracking when I told him the breakdown was $79 for the truck fee and $105/hour for labor. As he was there for 1.5 hours, I deducted 15 minutes for their smoke breaks. Total came out to be $210.25. So they essentially tried to scam an additional $200 without fixing the problem. I called to speak to someone about the poor service received and it's been 10 days without a callback (Even though the receptionist Emmy assured that I would receive a call). To add to that, one of their sales people had the audacity to send me an invoice for $4,000 to fix the freezer. Hello?? A brand new unit costs $2,000 from any supplier.

Really like Jonathan, he is polite, well organized and explains all of the work that he has done, and tells me if there is anything that needs to done and so that I can tell him to go ahead and do it. He is through. He represents your company with the highest of quality workmanship.

My AC stopped working at some point while I was out of town. I came home at 9:30 pm to a 74° ac temp, but an actual indoor temp of 87°. Ugh.

I called multiple “24 hour service” places to be told their first available was tomorrow. Not helpful. I got a call back from Joel at Ambient Edge. He asked for all my info, said he’d call in a work order and update me. He text me and said he’d be here in an hour. He showed up right on time at 11:20 pm on a Saturday. So, so thankful!

Took a little over an hour + he had it figured out + fixed. I have AC again!! Joel was great + so thankful he called me back. Now I can sleep comfortably!

Have been a customer for many years. From installation of my A/C unit and On demand water heater to the semi annual service calls they have been professional, prompt and informative.
Highly recommend their service. Pricing is competitive with others in our area.

A subsidiary, Plumbing by Jake, repaired a blockage in the line to the septic tank, which was preventing me from using my kitchen sink and dish washer. They came at the time promised and replaced the line and moved the clean-out pipe out from under the porch. They fit me in at the end of the day but made it possible for me to use my sink until they could come back. Today, I noticed a leak under my sink - water was bubbling slowly out of the trap. Someone was here in less than 2 hours and replaced old worn parts at no charge. I like the way this business cares for its customers: they send info with a picture telling you about the technician assigned to your work. The worker calls when 15 minutes away to let you know he's on his way. They take pictures of the work that was done. Everything is checked and double-checked to make sure the customer is satisfied. I highly recommend Plumbing by Jake!

Gavin was very professional and friendly. He explained every step he was going to do and why. His knowledge gave us comfort. He was helpful with any questions we had. Great employee.