Muirfield Mechanical Services

This past week, we required a new heat pump and air handler to be installed, as our older system had stopped working and we had no heat in our home. Muirfield Mechanical responded quickly to assess our system's needs and subsequently set-up an immediate installation. The estimate was reasonable and done in a timely manner. The installation and information provided by the installers was great. The job was well done and each item on the estimate was addressed. We have and will continue to recommend Muirfield Mechanical to neighbors, family, and friends.

I utilized the Mass Save energy assessment services to start the process for a new furnace (I had a Weathermatic from 1968) and new AC to replace a failing system. Muirfield was recommended by a friend, and I couldn't be happier. They came quickly to assess my current equipment and give me a quote. They were helpful in answering all my questions as I applied for the HEAT loan through Mass Save. They were able to schedule my install very quickly. The installers were prompt and efficient and friendly. I felt safe and comfortable with them in my home. After the install, they have been helpful with submitting rebates and following up with the best way to maintain my new equipment.

A great experience from start to finish. Muirfield Mechanical did a great job installing a gas furnace for us during a no heat situation on a Monday in March. Linda in the office was very helpful and Nate came out within 2 hours to give us an estimate. We were not current customers, yet he went out of his way to meet with us quickly. He said we did not have to replace the entire HVAC system and he suggested we replace the gas furnace only since the air conditioning coil and condenser were still working fine. This was welcome news since our current HVAC company told us to replace the entire system.
We decided to go with Muirfield on Tuesday and Nate ordered the furnace. His install crew headed by Dan showed up first thing Wednesday morning. They completed the job in the early afternoon and we had heat again! The installers were very courteous and professional and they left the house cleaner than they found it.
Linda filed for the warranty for the furnace and thermostat that Friday, and she applied for our furnace rebate from Mass Save on Monday. Not having to worry about any of that paperwork was a bonus. We are going to move our PM contract over to Muirfield going forward and will use them in the future for any of our heating and air conditioning needs. We highly recommend them!

Our AC Compressor died in the middle of a heat wave, much to the consternation of my 9-months-pregant wife. Muirfield was able to work with us to source a replacement and get it installed super quick, all around a holiday weekend as well. Nathan was incredibly helpful and understanding, and we couldn't have asked for better service from the tech who came out to diagnose the issue or those who did the installation of the new unit. Denise and Linda were both very patient with me while I called probably too often as I scrambled to find a solution to our 90 degree house.

I didn't exactly cost compare, as expediency was our priority, but Muirfield was clear and transparent with their costs and were willing to discuss options with me to find the right unit.

We had a multi-unit split system installed to supplement a few rooms with marginal heating and cooling. Their design advice was very helpful and professional, and costs were very reasonable. Scheduling of work was accurate, the installation crew came a few days early to confirm the layout details, including some challenging three-dimensional pipe routings. They arrived on the promised date, and were efficient and responsive to our preferences about field conditions and visually important aspects, and were great to work with. As an architect who has worked with many HVAC contractors in the past, I thought Muirfield did an excellent job all around and highly recommend them.

We had our 14 year old Carrier heat pump replaced with a Mitsubishi system - outdoor unit, main air handler, and added a split ductless system to a previously unconditioned space. Muirfield did a great job - waited until the winter weather broke a bit and we had heat in 2 days. Main drive was to get the unheated space heated and improve on the brutal electrical monthly bills. Only have a month under our belt, and better than the prior year. Dave + Dave handled the install, were neat, friendly, and communicated well during the process. Give these guys a call!

Muirfield Mechanical did an excellent installation job of our complex home heating system, including replacing an AC unit with a heat-pump to provide cooling and heat to our hot air system, a mini-split system to replace a existing gas boiler, and a backup instantaneous hot water system for our solar hot water system. Their crew was courteous and effective doing most of the work the dead of winter. From initial estimate to completion took a month, which included trouble shooting unexpected issues. Their online invoice/billing and communication system works well. Supervisors are accessible and responsive.

I was pleased with every aspect of the project. The price was reasonable and the installation quality is great. Everyone I interacted with -- the estimator, the installation crew, the project manager, and financial manager -- were prompt, friendly, and willing to answer all my questions. Moreover, the heat pump installation required an electrical upgrade, and so the company helped me out by scheduling their electricians for me.

Very happy with their expertise and service installing our heat pump system

Muirfield installed a Mitsubishi central-ducted heat pump in our home, replacing oil heat and cutting our carbon footprint. The Muirfield rep was very helpful, knowledgeable and not at all pushy. We got a competing quote from an installer of Carrier heat pumps and, as a result, went back to Muirfield with questions. Muirfield addressed all of our concerns clearly and courteously. We are convinced we are getting better performance for a comparable installed cost. The installers were good to work with and glad to answer all of our questions. To date the system has been working very well, though we have yet to see the coldest days of the year.

Muirfield installed a heat pump with two mini splits for us. We were especially thankful for how they set expectations appropriately for what they were going to explained what they were going to do and how they were going to do it. While soliciting bids for the project, the tech opined on what to consider for future plans based on other projects they have done and how to meet those objectives. It was a positive experience and I plan to reach out to them for other future work.