Neal Harris Service Experts

Great experience from start to finish. Special thanks to the install guys Kevin, Chris and Tony. They showed up on time and nocked the job out fast. They will be my goto heating and air-conditioning guys from now on.

I have been blown away with the customer service from Neal Harris. They are timely,!knowledgeable, and punctual. Had a great service call from Spencer and Mike this week. Helped with the humidifier and maintenance of my furnace.

The service reps showed up on Christmas eve to fix our furnace that wasn't working (this is the time frame where it was sub zero with the wind chill). Moe did a great job and Andre followed up with the part to make fix.. There was an issue with the billing but Penny was great in resolving this and walking me through what we needed to supply her with. Highly recommend Neal Harris Service Experts

Raymond was awesome. Had a bunch of issues with Kitchen sink plumbing. Arrived on time, fixed everything quickly and successfully, transparent on pricing, and great to work with. Would definitely recommend.

Chris G & Spencer did really great work and I joined the Advantage program. I am having a whole new system installed tomorrow. I have been with this great company for over twenty years!!

Worst company! They sent me a review but I couldn’t post to Google unless it was 5 stars. Buyer beware! Called them for a replacement of my furnace flu pipe. Showed up with a salesman to sell us a new furnace & sell me their maintenance plan. Got my quote decided to have them complete it however the repairman showed up with the wrong flu pipe as he didn’t measure it last time he was there and instead of getting the right parts and finishing it he wanted me to call in and setup another appointment and make sure it was him as he would be the only one who knew the size of the pipe. This was after he proceeded to sell me his maintenance plan which we told them we weren’t interested in. As a person who works from home this was a complete waste of 2 hours for a company who doesn’t know how to do repairs or understand customer service. What a joke! Repairman continued to assure me he was doing customer service and not selling. I’m not sure he knows how to repair as my flu pipe was removed then he figured out he didn’t have the correct one and didn’t put it back on correctly.

Moe is excellent! We ask for him every time. He is professional and thorough. We know everything will be cared for very well when Moe does the service.

Our Service Tech, AJ Berwick was a true Pro. Quickly diagnosed our problem and got us back up and running (heat just in time for an unseasonable cold spell). He knows his stuff. Also courteous and came on an evening urgent request.

Moe did a great job and was very thorough and explained everything! Highly recommend!
Chris did okay, wish he'd been wearing his Crocs. :)

After years of utilizing two mainstream homeowner warranty with no satisfaction and high out-of-pocket expenses, I decided to go with Neal Harris. They installed two new AC sytems, two heating systems, and changed my 25-year old hot water tank with an in-line hot water system. Since then I had semi-annual maintence on both AC and heat systems and annual hot water flushing without needing to schedule it myself or without any additional out-of-pocket expenses.